Preston Peters
Mechanicsburg,PA
Summary
Sales professional with extensive experience at Toyota and Apple, specializing in customer satisfaction and sales strategy development. Consistently exceeded sales targets while enhancing customer retention through effective communication and problem-solving. Proven ability to foster teamwork and build strong customer relationships to drive business success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Surveillance Officer
Hollywood Casino at Penn National Race Course
Grantsville, PA
11.2024 - Current
- Collaborated with other departments to coordinate efforts towards achieving common goals.
- Assisted with the implementation of new security protocols to ensure safety of personnel and property.
Children's Ski Instructor
Ski Roundtop
Lewisberry, PA
09.2023 - Current
- Led instructional classes to protect recreational users from dangerous situations.
- Patrolled to identify anyone needing assistance and offered immediate care.
- Collaborated with parents and guardians of young students to discuss progress and set goals.
Salesperson
Kendall Toyota
Bend, OR
09.2022 - 09.2023
- Conducted regular client follow-ups to guarantee satisfaction with purchases.
- Collaborated with team members to design effective sales strategies.
- Implemented targeted strategies to achieve and exceed sales quotas.
- Advised customers on selecting suitable products or services based on needs.
Specialist
Apple
San Luis Obispo, United States
11.2021 - 09.2022
- Increased student retention through implementing personalized lesson plans, resulting in improved customer satisfaction and positive reviews.
- Consistently met and exceeded monthly sales targets, increased in revenue and recognition as a top-performing specialist within the sales team.
- Resolved customer complaints, improved customer satisfaction, and retention rates.
Education
Bachelors of Science - Business Administration
California Polytechnic State University
San Luis Obispo, CaliforniaBachelors of Science - Business Administration
Endicott College
Beverly, MassachusettsStudy Abroad Term - Fall Semester
Massey University
Wellington, New Zealand11.2019
High School -
Mechanicsburg Area Senior High
Mechanicsburg, PA05.2018
Skills
- Customer service and support
- Leadership and teamwork
- Customer satisfaction strategies
- Technical support expertise
- Business administration skills
- Effective communication
- Problem solving techniques
- Negotiation skills
- Active listening abilities
- Sales strategy development
- Customer relationship management
Awards And Scholarships
- Queenstown Marathon Finisher
- Former Owner of an LLC
Volunteer and Leadership
- Special Olympics Volunteer
- Youth Basketball Coach
- Festival Photographer
Certification
- Certificate of Excellence in Social Media and Digital Marketing, Massey University
- Certification in Blockchain Basics, University of Buffalo
Timeline
Surveillance Officer
Hollywood Casino at Penn National Race Course
11.2024 - Current
Children's Ski Instructor
Ski Roundtop
09.2023 - Current
Salesperson
Kendall Toyota
09.2022 - 09.2023
Specialist
Apple
11.2021 - 09.2022
Bachelors of Science - Business Administration
California Polytechnic State University
Bachelors of Science - Business Administration
Endicott College
Study Abroad Term - Fall Semester
Massey University
High School -
Mechanicsburg Area Senior High
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