Work Preference
Summary
Overview
Work History
Education
Skills
Certification
Hobbies and Interests
Timeline
Generic
Open To Work

Preston Rabacal

Mililani,United States

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

Operations ManagerOperations CoordinatorProject CoordinatorAssistant ManagerAdministrative Assistant

Work Type

Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal Work

Location Preference

RemoteHybridOn-Site
Location: Mililani, United StatesHonolulu, HIKapolei, HIOahu, HI
Open to relocation: Yes

Important To Me

Career advancementWork-life balanceCompany CulturePersonal development programsHealthcare benefitsPaid time off401k matchPaid sick leaveFlexible work hours

Summary

Results-oriented Operations Manager adept at overseeing diverse multi-unit environments. Achieved a 15% cut in combined operational costs and increased employee retention through effective team training and development strategies. Proven history of resolving operational challenges to maintain exemplary customer satisfaction and operational excellence.

Overview

1
1
Certification
12
12
years of professional experience

Work History

Bartender/Server

Nancys Kitchen
Waiaphu
03.2025 - 04.2026
  • Ensured exceptional guest experiences by accurately taking and delivering food and drink orders, and promptly addressing customer needs.
  • Handled all payment transactions, maintained a clean and welcoming dining space, and assisted with opening and closing tasks.
  • Responsible for restocking supplies and fostering a positive customer service atmosphere.
  • Supported bar operations and worked collaboratively with colleagues to guarantee the smooth execution of daily restaurant functions.

Valet

Hyatt Regency Waikiki Resort & Spa
Waikiki
08.2025 - 12.2025
  • Delivered professional valet and guest service in a high-volume luxury hotel setting.
  • Greeted guests, managed vehicle drop-off and retrieval, and addressed inquiries.
  • Ensured a welcoming first impression, facilitated smooth traffic flow at the entrance, and maintained clear communication with staff.
  • Adhered to safety protocols while providing efficient and courteous service to all hotel patrons.

Multi-Store Operations Manager

Paradise Poke Hawaii
Honolulu
01.2020 - 01.2025
  • Oversaw daily operations for seven retail locations and a food truck across two distinct companies, ensuring consistent operational excellence, stringent cost control, and high team performance while adeptly balancing competing priorities.
  • Recruited, trained, and developed high-performing teams, embedding core company values and guaranteeing adherence to established standards, which resulted in elevated employee performance and retention rates.
  • Optimized inventory management, scheduling protocols, and operational workflows, significantly enhancing efficiency and reducing combined labor and food expenses by 15%.
  • Cultivated robust partnerships with vendors, distributors, and key community stakeholders, thereby strengthening brand visibility and securing reliable operational support.
  • Addressed and resolved customer complaints and operational challenges with promptness and efficacy, consistently upholding high service quality and maintaining elevated customer satisfaction levels.
  • Directed cross-functional collaboration with contractors, leasing agents, and suppliers during new store launches, ensuring adherence to project timelines and budgetary constraints.

Multi Store Operations Manager

Ahi & Vegetable
Honolulu
04.2020 - 06.2024
  • Instituted flexible scheduling processes across multiple sites, accommodating staff preferences to cultivate a positive work environment and boost team satisfaction, leading to improved morale and heightened productivity.
  • Managed consolidated operations for seven locations and a food truck concurrently.
  • Executed a detailed cost-benefit analysis for equipment procurement, successfully lowering initial setup expenses by 20%.
  • Nurtured a positive and supportive work environment, achieving a 95% employee satisfaction rating.
  • Resolved emergent operational issues swiftly, ensuring uninterrupted service delivery and sustained customer satisfaction.

Manager/Assistant

ScoopscoopHI
Honolulu
06.2020 - 08.2023
  • Presided over all daily operational activities, including comprehensive inventory management, staff recruitment, and specialized training for a high-volume retail establishment.
  • Propelled sales growth by 30% through strategic social media engagement and targeted cross-promotional initiatives.
  • Developed and implemented comprehensive training programs for new personnel, accelerating the onboarding process by 40%.
  • Administered vendor agreements and managed supply chain logistics, guaranteeing punctual deliveries and identifying opportunities for cost reduction.

Assistant Manager

Ginza Night Club
Honolulu
08.2014 - 05.2020
  • Delivered exemplary customer service, skillfully serving alcoholic beverages while prioritizing a clean and secure environment for colleagues and patrons.
  • Supported overall operational flow by meticulously managing inventory levels, processing orders, and upholding stringent bar cleanliness standards.
  • Enhanced guest experience through social media campaigns and event promotions, resulting in increased event attendance and patron engagement.
  • Coordinated with security personnel and DJs to ensure smooth accommodation and satisfaction of high-profile guest DJs.

Education

High School Diploma -

Pearl City High School
Pearl City
05-2013

Some College (No Degree) - Business Marketing And Management

Leeward Community College
Pearl City

Skills

  • Beverage Knowledge
  • Menu Knowledge
  • Client satisfaction Management
  • Sales Techniques
  • Upselling Strategies
  • Sales Growth
  • Event Coordination
  • Member Experience
  • Hospitality
  • Multi-Unit Leadership
  • Team training
  • Team Motivation
  • Team Collaboration
  • Conflict Resolution
  • Data-driven decisions
  • Process Improvement
  • Process Optimization
  • Budget management
  • Business Operations
  • Stakeholder relations
  • Professional Growth
  • Personal Development

Certification

  • Food Handler Certification
  • ServSafe Certification
  • Bartender License
  • EPA Certification

Hobbies and Interests

  • Leadership development
  • Business operations
  • Customer experience
  • Process improvement
  • Entrepreneurship
  • Professional growth
  • Community engagement
  • Fitness
  • Golf
  • Travel
  • Fitness and wellness
  • Member experience
  • Sales growth
  • Team motivation
  • Hospitality
  • Personal development
  • Strength training
  • Martial arts
  • Culture
  • Muay thai
  • Helping others reach their goals

Timeline

Valet

Hyatt Regency Waikiki Resort & Spa
08.2025 - 12.2025

Bartender/Server

Nancys Kitchen
03.2025 - 04.2026

Manager/Assistant

ScoopscoopHI
06.2020 - 08.2023

Multi Store Operations Manager

Ahi & Vegetable
04.2020 - 06.2024

Multi-Store Operations Manager

Paradise Poke Hawaii
01.2020 - 01.2025

Assistant Manager

Ginza Night Club
08.2014 - 05.2020

High School Diploma -

Pearl City High School

Some College (No Degree) - Business Marketing And Management

Leeward Community College

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Preston Rabacal