Preston Respicio
Wailuku
Summary
Hardworking and reliable IT support professional with hands-on experience in field tech services, including installing and configuring network equipment, such as switches and wireless access points. Recently graduated with a Bachelor of Applied Science in Applied Business and Information Technology (ABIT). Skilled in customer service, technical support, structured cabling, and basic programming (HTML, Python, Java, C++). Passionate about computer hardware and network engineering, with a strong commitment to continuous learning and career growth in the IT field.
Overview
7
7
years of professional experience
Work History
Secure Staff Member
G2 Secure Staff
Wailuku
09.2018 - Current
- Assist passengers with check-in procedures, including helping them with luggage and guiding them to the appropriate check-in counter or assistance desk.
- Assist passengers with boarding the aircraft, including helping them transfer from the wheelchair to the aircraft seat if necessary.
- Assist passengers with deplaning the aircraft, retrieving baggage, and navigating through the airport to the arrival area or connecting flight.
- Responding to emergencies and assisting passengers and airport personnel as needed.
- Providing customer service to passengers and addressing their inquiries and concerns.
Field Technician
Network2000
Wailuku
04.2024 - 07.2024
- Assisted with the installation and setup of network equipment, including switches and wireless access points, at client sites.
- Worked alongside experienced techs on service calls for schools, banks, and local businesses around Maui.
- Gained hands-on experience in structured cabling, device configuration, and basic troubleshooting.
- Helped ensure new equipment was tested and functioning properly before deployment.
- Developed foundational skills in networking and hardware through real-world experience in the field.
Education
Bachelor of Applied Science - Applied Business and Information Technology
Univserity of Hawaii Maui College
Kahului, HI05.2025
Associate in Arts(A.A.) - Liberal Arts
Univserity of Hawaii Maui College
Kahului, HI05.2021
Skills
- Physical fitness
- Customer Service & Communication
- Network Installation & Troubleshooting
- Structured Cabling
- Technical Support & Hardware Setup
- Security and access management
- Team Collaboration & Field Support
Timeline
Field Technician
Network2000
04.2024 - 07.2024
Secure Staff Member
G2 Secure Staff
09.2018 - Current
Bachelor of Applied Science - Applied Business and Information Technology
Univserity of Hawaii Maui College
Associate in Arts(A.A.) - Liberal Arts
Univserity of Hawaii Maui College
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