College graduate with 6 years of clinical research and patient relations experience, seeking a position in healthcare which requires strong analytical, communication, and leadership skills.
Overview
21
21
years of professional experience
Work History
Scheduling Supervisor/Triage
Colorado Brain and Spine
03.2021 - Current
Develop and implement scheduling processes to ensure effective distribution of resources and workload balancing
Monitor and adjust work schedules to meet changing business demands
Collaborating with departments heads to Identify staffing needs and ensure timely and accurate onboarding of new hires
Provide training and support manager and staff on scheduling tools and processes
Monitor scheduling performance metrics and provide regular reports to management
Performing assessments on patients to evaluate their symptoms to get them scheduled with the appropriate provider
Processing referrals incoming and outgoing
Placing outgoing orders to other facilities
Sending out medical records and knowledge of insurance and medications
Builder/Warehouse Associate
Manitou Group LLC
04.2015 - 03.2020
Responsible for expediting deadlines for international shipping
Team leader and head trainer for new employees
Worked with engineers on new model designs
Independent Provider
Home Health Care
06.2012 - 08.2014
Dispense medication for Alzheimer’s and diabetic clients
Helped clients with physical and respiratory therapy
Performed meal preparations, leisure activities, and assisted in basic hygiene needs
Independent Contractor/Property Manager
ACCU Property Management
08.2010 - 05.2012
Utilized time management and organizational skills to accomplish multiple tasks with a limited time
Displayed creative critical thinking skills while focusing on internal and customer service-related issues
Coordinated property supervisors and staff to achieve desired goals
Researcher/Research Assistant
Denver Health Medical Center
12.2007 - 08.2010
Performed database management for various cardiology-based research programs
Worked closely with the Principle Investigator and cardiac rehabilitation teams to insure highest level of patient success
Communicated directly with patients regarding informed consent and collection of study related data
Complied to all COMIRB regulations such as continuing reviews, consent forms, and approved surveys
Blind Rater/Clinical Research Coordinator
Mile High Research Center
01.2004 - 11.2007
Conducted clinical research trials for public pharmaceutical companies including ILEX, Myriad, Schwarz, GSK, Saegis, and Teva
Preformed study related requirements such as patient requirements, eligibility, consent, study visits, assessments testing, and data collections
Obtained required certifications to administer assessment tests including ADAS-Cog, MMSE, NPI, and MS Functional Composite Test
Developed relationships with study participants and their families
Education
Bachelor of Science Degree - Psychology, Sociology
Metropolitan State College of Denver
Denver, CO
Skills
Report generation
Workflow optimization
Staff coordination
Meeting facilitation
Timeline
Scheduling Supervisor/Triage
Colorado Brain and Spine
03.2021 - Current
Builder/Warehouse Associate
Manitou Group LLC
04.2015 - 03.2020
Independent Provider
Home Health Care
06.2012 - 08.2014
Independent Contractor/Property Manager
ACCU Property Management
08.2010 - 05.2012
Researcher/Research Assistant
Denver Health Medical Center
12.2007 - 08.2010
Blind Rater/Clinical Research Coordinator
Mile High Research Center
01.2004 - 11.2007
Bachelor of Science Degree - Psychology, Sociology
Metropolitan State College of Denver
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