Preston Southerland
Silver Spring,MD
Summary
Highly driven and accomplished professional with proven leadership skills. Background includes managing diverse teams, strategic planning, and business development in fast paced environments. Known for improving operational efficiencies, revenue growth, customer satisfaction, and valuing business expansion. Committed to building strong team cultures that encourage innovation and productivity.
Overview
7
7
years of professional experience
1
1
Certification
Work History
General Manager
Casa de Montecristo
03.2022 - Current
- Provide excellent customer service by utilizing knowledge and experience to identify and solve customer needs
- Maintain sales floor product & designs
- Conducting meetings with staff, vendors, and members at the lounge
- Managing inventory replenishment
- Provide leadership and direction to motivate associates to feel confident at work
- Training employees to ensure knowledge on company policies and procedures
- Boosted Average Order Value by implementing upsell strategies
- Manage all aspects of daily business operations
- Delegated work to staff to help the business run smoothly
- Leading in the recruitment process by interviewing candidates for open positions.
- Event planning
- Oversaw contracts
General Manager
Men's Wearhouse
03.2019 - 03.2022
- Provide excellent product knowledge to all customers
- To make sure that team members help our store accomplish their divisional goals
- Assisted with organizing schedules and shift coverage to meet the business' needs
- Maintaining inventory accuracy
- Delegating tasks to team members
- Collaborating with store manager to develop strategies for sales and profit goals
- Mentoring staff to better skills on accomplishing daily targets
Stockroom Manager
Athleta
01.2018 - 03.2019
- Greet customers and help them find everything they need in the store
- Stockroom organization, management, and to train all new hires
- Ensure that the flow between the stockroom and front of business went smoothly
- Product replenishment
- Maintained records of all incoming and outgoing shipments
- Provided safety regulations in the stockroom
Education
Bachelor of Arts - Business
University of Maryland - College Park
College Park, MD05-2017
Skills
- Proactive Leadership
- Microsoft (Excel, word, etc)
- Customer service
- Workflow Planning
- Team Player
- Motivation
- Marketing
- Operations Management
- Contract Management
- Time Management
- Problem Solving
- Professionalism
- Sales management
- Event planning
- Effective Communication
- Computer Skills
- Friendly, Positive Attitude
Certification
- ABRA Manager License
Timeline
General Manager
Casa de Montecristo
03.2022 - Current
General Manager
Men's Wearhouse
03.2019 - 03.2022
Stockroom Manager
Athleta
01.2018 - 03.2019
- ABRA Manager License
Bachelor of Arts - Business
University of Maryland - College Park
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