Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Automotive Technician
Pep Boys Auto Parts & Service
03.2022 - 05.2024
Increased workshop efficiency by effectively organizing tools, equipment, and workspace for easy access during repairs.
Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
Changed, rotated, and balanced tires on different types of vehicles.
Improved vehicle performance by conducting thorough diagnostic tests and repairing or replacing faulty components.
Delivered superior results under tight deadlines, managing multiple concurrent projects without compromising quality or attention to detail.
Server
Red Robin
01.2020 - 03.2022
Served food and beverages promptly with focused attention to customer needs.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
Assisted in training new hires, providing guidance on restaurant standards and best practices.
Server
BJ's Restaurant & Brewhouse
02.2019 - 01.2020
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Bussed and reset tables to keep dining room and work areas clean.
Used slow periods to restock supplies, ice, trays, and delivery bags.
Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
Adapted to diverse customer needs, providing personalized service that increased guest satisfaction.
Server
Olive Garden Restaurant
08.2016 - 02.2019
Increased sales significantly by upselling higher-end products to customers.
Checked guests' identification before serving alcoholic beverages.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Strategically timed check-ins with customers to take orders and confirm satisfaction with meals after delivery, taking action to correct any problems.
Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
Education
Associate of Applied Science - Diesel Mechanics
South Texas College
Mcallen, TX
12.2024
High School Diploma -
South Palms Gardens
Mercedes, United States
12.2016
Skills
Problem-Solving
Supply Ordering
Contract Negotiation
Quality assurance inspections
Issue Resolution
Strong Work Ethic
Customer Service
Valid Driver's License
Safe Food Handling
Cash Handling
Reliability
Timeline
Automotive Technician
Pep Boys Auto Parts & Service
03.2022 - 05.2024
Server
Red Robin
01.2020 - 03.2022
Server
BJ's Restaurant & Brewhouse
02.2019 - 01.2020
Server
Olive Garden Restaurant
08.2016 - 02.2019
Associate of Applied Science - Diesel Mechanics
South Texas College
High School Diploma -
South Palms Gardens
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