Summary
Overview
Work History
Education
Skills
Timeline
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Preston Woods

Auburn

Summary

Dynamic and results-driven professional with experience at Walmart Distribution Center, excelling in heavy lifting and truck loading. A motivated team player known for enhancing warehouse efficiency and building strong relationships. Proven ability to exceed performance goals while delivering exceptional customer service in fast-paced environments.


Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Utilizes persuasive communication techniques to drive sales and foster customer loyalty. Track record at Dollar General of effectively collaborating with team members to achieve sales objectives and maintain positive store environment.


Professional with strong focus on content creation through Facebook, prepared to drive impactful results through innovative storytelling and consistent quality. Known for seamless team collaboration, adaptability to changing needs, and unwavering reliability. Possesses advanced skills in digital marketing, social media management, and SEO, coupled with keen understanding of audience engagement and brand voice alignment.


Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.

Overview

9
9
years of professional experience

Work History

Freight Handler

Walmart Distribution Center
11.2022 - Current
  • Loaded and unloaded trucks.
  • Inspected freight for any damage or faults prior to loading.
  • Operated pallet jacks and forklifts to unload freight containers of varying weight and size.
  • Collaborated closely with team members to complete tasks quickly and efficiently, boosting overall productivity.
  • Utilized proper lifting techniques to facilitate safe and efficient handling of freight.
  • Maintained a safe work environment by adhering to safety protocols and conducting regular equipment inspections.
  • Sorted and organized packages to make deliveries to correct address.
  • Verified and noted count and condition of cargo received.
  • Enhanced warehouse efficiency by streamlining freight handling processes and implementing organizational systems.
  • Exceeded performance goals consistently while maintaining high-quality work standards in a fast-paced environment.
  • Packed items to meet shipping requirements.
  • Maintained clean and organized work area to improve efficiency and comply with regulations.
  • Improved loading times for outbound trucks by employing optimal stacking techniques and maximizing available space.
  • Contributed to team cohesion and morale by fostering a positive work environment and consistently offering support to colleagues when needed.
  • Demonstrated versatility in managing multiple responsibilities including order picking, packing, labeling, documentation preparation, and equipment maintenance.
  • Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
  • Drove forklifts, pallet jacks and other equipment to move materials.
  • Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
  • Helped train new employees in safe practices and warehouse procedures.

Radio Frequency Transmission

Air National Guard
06.2018 - 06.2024
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Paid attention to detail while completing assignments.
  • Strengthened communication skills through regular interactions with others.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Educated end-users on proper equipment use and basic troubleshooting techniques, empowering them to resolve minor issues independently in future instances.
  • Demonstrated a commitment to safety by consistently adhering to established protocols and wearing appropriate personal protective equipment during installations and repairs.
  • Collaborated with engineering team to design custom solutions for complex radio systems installations.
  • Enhanced radio signal quality by performing routine maintenance and system upgrades on communication equipment.
  • Maintained accurate inventory of radio equipment, ordering replacement parts as needed to minimize downtime.
  • Kept working areas clean, safe and stocked with appropriate equipment and supplies to meet expected shop demands.
  • Maintained wireless communication networks and information technology systems, wireless and electronic communication systems with proactive repair and upkeep strategies.
  • Implemented innovative tactics to achieve mission objectives under challenging conditions.
  • Adhered to strict protocols and followed orders while conducting operational missions.

Video Content Creator

Facebook
03.2020 - 06.2023
  • Boosted brand engagement by creating compelling social media posts and campaigns.
  • Applied current editing and photography tools to tell great stories.
  • Cultivated a loyal following on social media platforms through consistent posting schedules and authentic community engagement strategies.
  • Improved community interaction on social media platforms, responding to comments and messages, fostering loyal and active community.
  • Organized and hosted live Q&A sessions, directly addressing audience queries and building stronger connection with community.
  • Streamlined content production workflow with project management tools, improving team efficiency and reducing time to market for new content pieces.
  • Managed content distribution across multiple channels, ensuring cohesive and consistent brand message.
  • Coordinated with graphic design team to create visually appealing infographics, enhancing shareability of data-driven content.
  • Implemented creative techniques to create unique performances.
  • Networked alongside with 50+ industry professionals to build contacts and maintain steady stream of work.
  • Mentored 11 creators that have received at least 14% growth since first interaction

Sales Associate

Dollar General
08.2016 - 12.2019
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Provided positive first impressions to welcome existing, new, and potential customers.
  • Rotated stock and restocked shelves to maintain product availability and store appearance.
  • Engaged with customers to build rapport and loyalty.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Solved customer challenges by offering relevant products and services.
  • Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
  • Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.

Education

Bachelor of Science - Biomedical Engineering

Auburn University At Montgomery
Montgomery, AL
05-2026

High School Diploma -

Thomasville High School
Thomasville, AL
05-2016

Skills

  • Heavy lifting
  • Truck loading and unloading
  • Pallet jack operation
  • Loading and unloading
  • Customer service
  • Active listening
  • Critical thinking
  • Data entry
  • Relationship building
  • Motivated team player
  • Team leadership
  • Sales closing
  • Goal oriented

Timeline

Freight Handler

Walmart Distribution Center
11.2022 - Current

Video Content Creator

Facebook
03.2020 - 06.2023

Radio Frequency Transmission

Air National Guard
06.2018 - 06.2024

Sales Associate

Dollar General
08.2016 - 12.2019

Bachelor of Science - Biomedical Engineering

Auburn University At Montgomery

High School Diploma -

Thomasville High School
Preston Woods