Preston Xiong
Pizza Shuttle Inc.
Milwaukee,WI
4
years of professional experience
Dedicated professional with a strong background in customer service and problem-solving. Proven ability to enhance customer experiences and resolve inquiries efficiently, driving client satisfaction and retention. Reliability and Loyalty shown on multiple occasions to my job and organizations.
Work History
Cashier/Cook
4 Years 3 Months- Processed customer transactions accurately and efficiently using point-of-sale system.
- Prepared menu items according to established recipes and quality standards.
- Maintained cleanliness and organization of kitchen and dining areas to enhance customer experience.
- Assisted in training new staff on operational procedures and customer service best practices.
- Followed strict standards for food handling and safety, minimizing risks to customers.
- Developed and implemented training programs for new staff, enhancing onboarding efficiency.
- Resolved customer inquiries through effective communication and product knowledge.
- Addressed escalated issues, implementing solutions that improved client retention rates.
- Managing well over 150 orders and customers daily while maintaining and keeping composure.
Volunteer
1 Month- Coordinated community outreach programs to enhance engagement and participation among local residents.
- Assisted in organizing fundraising events, increasing visibility and support for Hmong cultural initiatives.
- Collaborated with team members to streamline volunteer scheduling and improve overall operational efficiency.
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Delivered essential services, including food pantry and health services, to individuals in need.
- Communicated with staff members to stay informed about volunteer opportunities and events.
- Directing and assisting 30 families per job
Education
High School Diploma
- Principals Honor Roll 4.3 GPA
- Calculated ACT Score of 22
- Leader & Founder of Asian Club
- Volunteer in RUHS PBIS Committee
Skills
Kitchen sanitation
Customer service
Task prioritization
Attention to detail
Problem-solving
Works Well Under Pressure
Analytical thinking
Adaptability and flexibility
Teamwork
Timeline
Volunteer
Hmong American Friendship Association
02.2024 - 03.2024Read More
Cashier/Cook
Pizza Shuttle Inc.
06.2022 - 09.2026Read More
Riverside University High School
High School Diploma
Read More