Hardworking student with knowledge of hospitality management, guest care, inventory control, and public relations. Interested in helping others. Hoping to gain experience in the medical field and research experience.
Overview
5
5
years of professional experience
Work History
Internship Student
Memorial Dentists
07.2023 - 07.2023
Interacted with customers by phone, email, or in-person to provide information
Explored new technologies and approaches to streamline processes
Shadowed staff and learned advanced work
Guest Care
Josephinesdayspa
11.2021 - 12.2021
Managed day-to-day operations, driving quality standards and meeting customer expectations
Contacted guests to check on satisfaction and inquire about improvement suggestions
Recorded guest issues in response tracking system to monitor resolution and schedule follow-up
Inspected rooms to comply with housekeeping standards