Monique Harrison
Brooklyn
Summary
Able to handle a high volume of customer calls in a fast-paced environment, with minimum supervision, while maintaining emphasis on the highest quality of customer service. Excellent listening skills, oral and written communications. Comfortable in interacting with all levels of the organization and public. Able to make decisions independently and quickly with minimal escalations.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
PHAXIS LLC
Melville
04.2024 - Current
- Assisted individuals with daily living tasks and personal care needs.
- Developed and implemented individualized support plans for clients.
- Monitored client progress and reported changes to the care team.
Bartender Shift Manager
Crafty Crab
Charlotte
07.2023 - 03.2024
- Supervised bartending staff during peak shifts to ensure smooth operations.
- Managed inventory and ordered supplies to maintain optimal stock levels.
- Developed cocktail menus that reflected current trends and customer preferences.
Mentor
South Carolina Department Of Corrections
Rock Hill
05.2022 - 03.2024
- Facilitated personal development workshops for incarcerated individuals.
- Provided guidance and support to mentees in rehabilitation programs.
- Coordinated group activities promoting teamwork and conflict resolution skills.
Meet with the juveniles and families weekly to make sure all post release conditions were being followed
Education
High School Diploma -
Cornerstone Christian School
Townsend , Ga Timeline
Direct Support Professional
PHAXIS LLC
04.2024 - Current
Bartender Shift Manager
Crafty Crab
07.2023 - 03.2024
Mentor
South Carolina Department Of Corrections
05.2022 - 03.2024
High School Diploma -
Cornerstone Christian School