Joeleena Arhin
Woodbridge,VA
Summary
Motivated student eager to apply classroom knowledge to real-world experiences, with a strong willingness to learn and contribute. Effective communicator with a collaborative mindset, ready to bring fresh perspectives and a strong work ethic to any team.
Overview
4
4
years of professional experience
Work History
Direct Support Professional
Choice, Respect, Independence
Chantilly, VA
06.2024 - 07.2025
- Accompanied individuals on outings to promote independence and integration into the community
- Assisted in planning and implementing recreational activities for participants
- Assisted individuals with daily living activities such as bathing, dressing, and grooming
- Collaborated with other staff members to develop individualized service plans for each participant
- Facilitated social interactions between participants and their peers in the community
- Instructed individuals in self-advocacy skills to increase autonomy and decision-making abilities.
- Monitored individuals' behaviors, documented observations, and reported any changes or concerns to the supervisor.
- Provided assistance to individuals with daily activities, such as personal care, meal preparation, and medication reminders.
- Provided direct care to individuals with intellectual and developmental disabilities, fostering activities of daily living
Volunteer
Experience
Radford, VA
03.2023 - 05.2023
- Assembled professional tools and equipment, set up beds, refilled supplies, and booked appointments for patients
- Assisted nurses with various chores as needed, and preserved the privacy of patient medical records
- Maintained a clean, safe, and organized workplace; communicated with patients; and helped them with their nutrition and hygiene needs
- Performed a variety of administrative activities, including taking calls, replying to emails, and creating office schedules
- Provided assistance to staff in the daily operations of the organization
- Provided guidance and support to fellow volunteers during their shifts
Customer Service Representative
Home Depot
Woodbridge, VA
05.2021 - 08.2021
- Asked probing questions to determine customer needs, and accurately entered information into electronic systems.
- Collaborated with other departments to resolve complex problems and deliver customer-focused solutions.
- Developed strong customer relationships through friendly, professional interactions.
- Increased customer satisfaction ratings by answering questions, suggesting solutions, and resolving issues efficiently.
- Promoted high customer satisfaction by resolving issues with knowledgeable, attentive service.
- Remained calm and professional in high-pressure situations, effectively diffusing tense interactions.
- Assisted individuals with daily living activities such as bathing, dressing, and grooming.
Education
Bachelor of Science - Political Science
Radford University
Radford, VA05-2024
Bachelor of Science - Nursing
Arizona College of Nursing
Arizona City, AZSkills
- Analytical thinking
- Computer skills
- Conflict resolution
- Dependable and responsible
- Excellent communication
- Good telephone etiquette
- Microsoft Office
- Organization and time management
- Organizational skills
- Problem resolution
- Self-directed
- Teamwork and collaboration
- Time management
- Verbal communication
Political Science Career
- Capable of articulating complex ideas, arguments, and proposals clearly and engagingly through written content.
- Proficient in crafting articulate and persuasive written content tailored to academic, professional, and public audiences.
- Skilled in conducting research, gathering relevant information, and synthesizing findings into well-informed written work.
- Experienced in conducting in-depth research, synthesizing complex information, and presenting findings coherently in written form.
Accomplishments
- Dean’s list: Fall 2021 & Spring 2024
- President’s list: 2020
Clubs & Activities
- 100 Collegiate Women
- African Student Association
- Phi Sigma Pi
- Green club
Timeline
Direct Support Professional
Choice, Respect, Independence
06.2024 - 07.2025
Volunteer
Experience
03.2023 - 05.2023
Customer Service Representative
Home Depot
05.2021 - 08.2021
Bachelor of Science - Political Science
Radford University
Bachelor of Science - Nursing
Arizona College of Nursing
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