Samiya Morrison

10/27/23-CURRENT

40 HOURS PER WEEK

Non Federal / $33,600 per year

• Administered medication as directed by physician.
• Maintained clean, safe, and well-organized patient environment.
• Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
• Assisted clients with daily living needs to maintain self-esteem and general wellness.
• Utilizing patient crisis management to resolve conflicts.

6/7/2023-11/21/2023

TEMP - 10-40 HOURS WEEKLY

Non federal / $28,800 per year

• Ensured accuracy in data entry tasks while upholding strict attention to detail for consistent quality control measures within company databases.
• Enhanced team collaboration through proficient coordination of virtual meetings and conference calls across various time zones.
• Enhanced customer relations through prompt resolution of inquiries via phone or email communication channels.
• Improved client satisfaction by managing calendars, scheduling meetings, and organizing travel arrangements for executives.

8/21/2022-6/4/2023

35-45 HOURS PER WEEK

Non Federal / $38,400 per year

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.

2/1/21-10/8/21

40-50 HOURS WEEKLY

Non federal / $25,920 per year

• Trained new employees and delegated daily tasks and responsibilities.
• Completed store opening and closing procedures and balanced tills.
• Managed cash handling procedures, maintaining accuracy in financial transactions and minimizing discrepancies in daily reconciliations.
• Responded to and resolved customer questions and concerns.
• Maintained store cleanliness and safety

5/27/22-9/2/2022

10-15 HOURS PER WEEK

VOLUNTEER WORK

• Managed “caseloads” effectively by prioritizing tasks and keeping organized records of case materials.
• Developed strong working relationships with opposing counsel, fostering a collaborative environment for dispute resolution.
• Researched and interpreted laws, rulings and regulations to advise “clients” .
• Developed strategies to resolve cases in client's best interest.

12/17/2020-5/9/2022

10-30 HOURS PER WEEK

Non federal / $10,030 per year

• Enhanced customer satisfaction by providing efficient and friendly front-end services.
• Assisted customers with locating desired products within the store, enhancing their overall shopping experience.
• Exceeded customer expectations with attentive service while managing multiple tasks simultaneously during busy periods.
• Supported team members during peak hours, ensuring smooth and timely customer service operations.