PRICILLA SALAS
Moreno Valley,CA
Summary
Driving customer satisfaction, I leveraged effective communication and problem-solving skills at Panda Express, enhancing team productivity and service excellence. My collaborative teamwork and professional demeanor have consistently improve business outcomes, with a keen focus on achieving and surpassing sales goals.
Overview
6
6
years of professional experience
Work History
Front of House Employee
Panda Express
Bell Gardens, CA
01.2024 - Current
- Processed payments on cash register and counted back bills and change to patrons.
- Handled multiple tasks simultaneously while maintaining focus on customer satisfaction.
- Talked pleasantly with customers while taking orders and promoted positive image for business.
- Replenished supplies and organized food preparation stations to maximize productivity.
- Wiped down tables and removed trash and dirty plates to provide clean, welcoming dining environment.
- Took to-go phone orders from guests following outlined procedures.
- Greeted customers and provided friendly customer service.
Sales Associate
Fragrance Outlet
Commerce, USA
01.2023 - 02.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges
- Built relationships with customers to encourage repeat business
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations
- Prepared merchandise for sales floor by pricing or tagging
- Clean and organize
Seasonal Sales Associate
Old Navy
Downey, USA
10.2022 - 01.2023
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken
- Check to ensure that appropriate changes were made to resolve customers' problems
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Cashier/Cook
Burger King
Cudahy, USA
06.2021 - 10.2022
- Cook the exact number of items ordered by each customer, working on several different orders simultaneously
- Operate large-volume cooking equipment, such as grills, deep-fat fryers
- Greet customers and take orders
- Package orders
- Pre-close kitchen and dining room
- Greeted customers entering store and responded promptly to customer needs
- Worked flexible schedule and extra shifts to meet business needs
Sales Associate
Cvs
Walnut Park, USA
01.2019 - 12.2021
- Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised
- Monitor sales activities to ensure that customers receive satisfactory service and quality goods
- Instruct staff on how to handle difficult and complicated sales
- Provide customer service by greeting and assisting customers and responding to customer inquiries and complaints
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise
Education
High School Diploma -
Bell Senior High School
Bell, CA06.2023
Skills
- Service Excellence
- Collaborative Teamwork
- Time management
- Problem-solving skills
- Effective Communication Skills
- Responsive to Schedule Changes
- Team player attitude
- Professional appearance
References
Available upon request
Languages
Spanish, Native or Bilingual
Description
A high-energy, enthusiastic and dependable individual who excels in challenging and competitive environments.
Languages
Spanish
Native/ Bilingual
References
References available upon request.
Timeline
Front of House Employee
Panda Express
01.2024 - Current
Sales Associate
Fragrance Outlet
01.2023 - 02.2024
Seasonal Sales Associate
Old Navy
10.2022 - 01.2023
Cashier/Cook
Burger King
06.2021 - 10.2022
Sales Associate
Cvs
01.2019 - 12.2021
High School Diploma -
Bell Senior High School
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