Prima Konkeu
Longmont,CO
Summary
Results-focused team leader with experience in sales operations, reporting, and customer service. Skilled in Microsoft Excel, written communication, and tracking key metrics. Known for clear assignments, strong accountability, and accurate business reporting that supports better decisions.
Overview
2
2
Languages
2
2
years of professional experience
Work History
Bakery Department Manager
Kroger's Grocery
Longmont , CO
01.2026 - Current
- Supervised bakery associates with scheduling, task assignments, and service support.
- Assisted in developing recipes for new bakery items to increase product variety.
- Developed and implemented strategies to improve customer service standards, ensure efficient operations, and maximize profits.
- Reviewed invoices from suppliers before authorizing payments ensuring accuracy of charges.
- Ordered necessary ingredients from suppliers based on upcoming orders or projected demand.
- Maintained accurate records of sales data and financial transactions for the department.
- Created monthly budgets for the bakery department to help manage costs effectively.
Team Leader, Sales Operations
Sam's Club
Longmont, Colorado
01.2025 - 12.2025
- Resolved member concerns while supporting positive shopping experiences.
- Ensured compliance with company policies related to safety, security, and privacy regulations.
- Conducted regular performance reviews with team members to assess strengths and weaknesses.
- Created detailed reports outlining key metrics such as sales volume, conversion rates.
- Communicated assignments clearly to maintain smooth shift coverage and team accountability.
Education
Associate of Science - Health Administration
Colorado Technical University
Colorado Springs, CO08-2026
Skills
- Customer service
- Team leadership
- Microsoft Excel
- Business management
- Well-versed in inventory management
- Business analysis and reporting
- Written communication
Languages
French
Professional
Spanish
Professional
Timeline
Bakery Department Manager
Kroger's Grocery
01.2026 - Current
Team Leader, Sales Operations
Sam's Club
01.2025 - 12.2025
Associate of Science - Health Administration
Colorado Technical University