Knowledgeable editor & producer with 4 years of experience covering local, regional and national news and trends. Excellent verbal and written communication skills with flexible schedule and superior work ethic.
Overview
11
11
years of professional experience
Work History
Editor, Producer & Creative Director
Independent Contractor
05.2019 - 09.2023
Selected and edited photos and videos for use in diverse projects.
Acquired in-depth knowledge of content areas to provide effective edits.
Devised attention-grabbing video titles and summaries to increase clicks and engagement.
Posted and promoted articles on social media platforms to engage target audience.
Led and managed multiple projects from conceptual stage through to launch.
Dispatcher/Customer Service Agent
AOT Global
07.2012 - 11.2021
Scheduled and dispatched drivers to locations in New England & Southwest Florida.
Coordinated driver dispatch to accomplish daily requirements.
Monitored vehicle locations to coordinate timely arrivals.
Monitored and tracked dispatch communication systems.
Responded to customer calls and emails to answer questions about products and services.
Demonstrated high attention to detail, organization and management of multiple tasks and projects simultaneously.
Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
Provided primary customer support to internal and external customers.
Exhibited high energy and professionalism when dealing with clients and staff.