Primo Pete
Bryson City ,NC
Summary
Experienced Security Officer skilled in staff management and training. Successfully developed over 20 new team members while enhancing operational efficiency through effective security protocols. Aiming to leverage expertise to improve safety measures and guest experiences.
Overview
7
7
years of professional experience
Work History
Security Officer Level 3A
Harrahs Cherokee Casino and Resort
Cherokee, NC
02.2022 - Current
- Monitored premises to ensure safety and security of guests and staff.
- Responded promptly to incidents, coordinating with law enforcement and emergency services as needed.
- Conducted regular patrols, identifying potential hazards and addressing security concerns proactively.
- Implemented security protocols, enhancing operational efficiency and guest experience within the resort environment.
- Obtained status as a Field Training Officer, successfully training over 20 new officers.
- Collaborated with management to refine security policies based on evolving threats and guest feedback.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
- Checked and verified photo identification prior to granting facility access.
- Obtained Dispatch certification 11-1-24, assisting on low staffing days. Delegated calls to supervisors and officers alike, insuring that all badges were logged correctly, making and receiving calls from Emergency services, all departments and guests in need of Security and EMTs, keeping log of all incidents, maintaining proficient radio communication and logging lost and found items.
Cook 1-Employee Dining Room
Harrahs Cherokee Casino and Resort
Cherokee, NC
01.2019 - 02.2022
- Prepared diverse menu items in high-volume kitchen environment.
- Maintained cleanliness and organization of workstations to comply with health standards.
- Assisted in training new staff on food preparation techniques and safety protocols.
- Collaborated with kitchen team to streamline meal service, enhancing efficiency during peak hours.
Education
High School Diploma -
Swain County High School
Bryson City, NC06-2018
Skills
- Conflict resolution techniques
- Report writing
- Training and development of new Team members
- Staff management
- CPR certified
- Emergency response
Timeline
Security Officer Level 3A
Harrahs Cherokee Casino and Resort
02.2022 - Current
Cook 1-Employee Dining Room
Harrahs Cherokee Casino and Resort
01.2019 - 02.2022
High School Diploma -
Swain County High School