Summary
Overview
Work History
Education
Skills
Accomplishments
Working out
Timeline
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Prince Amankwah Jr

Student
Fairfield,NJ

Summary

Enthusiastic customer care executive committed to consistent growth while providing consumers superb care and resolution. Excellent verbal and written communication skills through multiple interfacing activities with varying clientele. Consistently exceed expectations by exploring customer requests and various ways to add value to customer care experience. Dedicated Associate with extensive experience collaborating with clients, promptly identifying needs and recommending products and services to accomplish clients' goals. Strong communicator focused on delivering outstanding customer care.

Overview

5
5
years of professional experience

Work History

Customer Care

Raymour And Flannigan
06.2021 - Current
  • Monitored customer care goals and developed improvements..
  • Provided friendly, attentive service throughout peak times for responsive customer care.
  • Developed policies to increase accuracy and resolution of customer care department.

Customer Care

Home Depot
03.2021 - 05.2021
  • Monitored customer care goals and developed improvements.
  • Implemented company policies and procedures for professional, cohesive customer care.
  • Aligned grooming services with brand promise for quality and customer care.

Kitchen Manager

Chipotle
03.2019 - 01.2020
  • Mentored and trained new team members, fostering a positive culture of teamwork and collaboration within the kitchen staff.
  • Facilitated special event catering coordination, ensuring timely preparation of high-quality dishes while adhering to client specifications.
  • Contributed to a positive workplace culture by actively engaging with staff members, promoting open communication channels, and demonstrating support for ongoing professional development opportunities.
  • Conducted regular performance evaluations for direct reports to help identify areas for improvement as well as recognizing successes and contributions.

Education

Bachelor of Science - Political Science

New Jersey City University
Jersey City, NJ
05.2001 -

Skills

Call center experience

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Accomplishments

  • Achieved Kitchen manager in chipotle by completing numerous task in the back of the resturant with accuracy and efficiency.

Working out

I love to work out five to six days a week, intense training. That's what i do on my free time.

Timeline

Customer Care

Raymour And Flannigan
06.2021 - Current

Customer Care

Home Depot
03.2021 - 05.2021

Kitchen Manager

Chipotle
03.2019 - 01.2020

Bachelor of Science - Political Science

New Jersey City University
05.2001 -
Prince Amankwah JrStudent