Prince Anderson
New York
Summary
Results-driven Office Manager with proven expertise in implementing policies, enhancing team collaboration, and managing customer relationships. Known for conflict resolution and emergency response management, ensuring smooth office operations and high customer satisfaction.
Overview
11
11
years of professional experience
Work History
Office Manager
The Brandtech group
New York
10.2019 - Current
- Managed office operations and maintained administrative procedures for efficiency.
- Coordinated team schedules and organized meetings to enhance collaboration.
- Oversaw supply inventory and ordered materials to support daily activities.
- Implemented office policies and ensured compliance with organizational standards.
- Trained new staff on office protocols and software systems for productivity.
- Developed communication strategies to improve internal information flow.
- Facilitated vendor relationships and negotiated contracts for service agreements.
- Answered phone calls, responded to emails, routed mail and coordinated courier services.
- Managed office inventory and placed new supply orders.
- Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
- Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
- Resolved customer inquiries in a timely manner while maintaining positive relationships with clients.
- Ordered supplies and equipment to maintain adequate inventory levels.
House Officer
W Times Square Hotel
New York
03.2015 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
Education
GED -
Humanties Prepartory
New York, NY03-2001
Skills
- Fire prevention
- Emergency response
- Policy development
- Risk assessment
- Training programs
- Health and safety regulations
- Customer relationship management
- Office administration
- Vendor negotiation
- Conflict resolution
- Problem solving
- Effective communication
- Time management
- Fire code compliance
- Fire safety design evaluation
- First aid and CPR
- Life safety systems
- Security management
- Emergency response management
- Hazard identification
- Fire alarm systems
- Public safety and security
- Fire safety planning
Timeline
Office Manager
The Brandtech group
10.2019 - Current
House Officer
W Times Square Hotel
03.2015 - Current
GED -
Humanties Prepartory