Summary
Overview
Work History
Education
Skills
Coursework
Faiss Compliant
Languages
Interests
Timeline
Generic

Prince Anderson Kwame Awunyo

Fredericksburg,United States of America

Summary

I am a level-headed professional who remains calm and effective in extremely difficult and stressful situations. I have a strong belief in the importance of customer care. I am highly motivated, passionate and dedicated to serving in my field as an Account manager and a Customer Service Representative. I have over 11 years of professional experience using my skills in accounting and customer service. Also, I am seeking an opportunity to work in an encouraging and positive environment. I am a friendly and an energetic team worker; and with my years of experience, I believe I can learn and grow with any team.

Overview

16
16
years of professional experience

Work History

Account Officer

Solidere Ghana Ltd
01.2016 - Current
  • Recorded sales and payments into Tally system
  • Reconciled Account, cash in hand and balances
  • Counted bulk cash for records
  • Checked Contra and Cash receive from other Gaming centers.
  • Assisted in overseeing Taxations and daily check of cash and expenses

Customer Service Consultant

Solidere Ghana LTD
04.2013 - 10.2014
  • Carried out word processing
  • Performed filing duties
  • Attended to mail-outs
  • Responsible for the banking
  • Responsible for cross-selling
  • Identified sales opportunities
  • Performed general office administration
  • Received and processed incoming and outgoing mail
  • Attended to all clients queries and actioned accordingly
  • Responsible for Lead Generation
  • Managed Checkbook Library

Customer Care Consultant (Sales Support Manager)

Premier Betting Ghana
06.2009 - 01.2010
  • Talked to customer and assisted in resolving issues regarding TPM Terminals
  • Recorded POS and daily activity Reports

Education

WAEC -

La-Bone Senior High School
01.2009

G.E.D -

United States of America
01.2024

BYU PATHWAY CERTIFIATES -

01.2021

Skills

  • Written and Verbal Communication
  • Ability to Work Under Pressure
  • Fast Decision Making
  • Time Management
  • Self-motivation
  • Conflict Resolution
  • Leadership and management
  • Adaptability and Teamwork
  • Creativity and organizational skills

Coursework

  • ALISON CERTIFICATE, 2024, Elderly Care and Caring for the Disable
  • G.E.D, 2024, United States of America from the state Of Virginia
  • Peace Operations Training Institute (United Nations), Protection of Cultural Property, 06/01/24, Comprehensive Protection of Civilians Training Materials for United Nations Peace Operations, 06/01/24, Health of Peace Operations Personnel, 06/01/24, Sexual and Gender-Based Violence and International Peace and Security, 06/01/24, Ebola Virus Disease: Awareness and Precautions for Peace Operations Personnel, 06/01/24, UN Military Specialized Training Materials on Child Protection, 06/01/24, Implementation of the UN Security Council Resolutions on the Women, Peace, and Security Agenda in Africa, 06/01/24

Faiss Compliant

  • Performed intermediary services on Long-Term Insurance (Category B)
  • Active Capacity Management (ACM)
  • Coaching

Languages

English

Interests

I'm passionate about opportunities where I can make a meaningful impact, especially in fields related to health, education, and community development I’m drawn to roles that allow me to use my skills to help others, solve real-world problems, and continuously learn and grow I enjoy working in collaborative environments, and I’m especially interested in positions that promote innovation, empathy, and positive change in people’s lives

Timeline

Account Officer

Solidere Ghana Ltd
01.2016 - Current

Customer Service Consultant

Solidere Ghana LTD
04.2013 - 10.2014

Customer Care Consultant (Sales Support Manager)

Premier Betting Ghana
06.2009 - 01.2010

G.E.D -

United States of America

BYU PATHWAY CERTIFIATES -

WAEC -

La-Bone Senior High School

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Prince Anderson Kwame Awunyo