PRINCE KUMI
BRONX,NY
Summary
At Optimum, a skilled Fiber-optic technician adept in fusion splicing and OTDR operation, I enhanced network reliability and performance. Demonstrating exceptional customer support, I efficiently installed, maintained, and troubleshot fiber optic systems, significantly improving service quality without exceeding a single numerical percentage in achievements.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Fiber-optic-technician
Optimum
01.2021 - Current
- Increased network reliability through meticulous fusion splicing, termination, and testing of fiber optic cables.
- Enhanced network performance by efficiently installing and maintaining fiber optic systems.
- Upheld quality standards in all completed work by strictly following established procedures for handling delicate components such as optical fibers, connectors, and hardware devices.
- Provided exceptional customer service through clear communication about project progress, timelines, and expectations throughout the process.
- Performed troubleshooting and equipment testing to identify and correct problems end to end and network-wide.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Installed and configured new devices and system components.
- Identified and reported equipment malfunctions, defective parts and materials to appropriate supervisor.
- Troubleshot cable, underground junction boxes and conduit by utilizing specialized equipment and devices.
- Worked closely with network administrators and server engineers to deliver quality service.
Education
Associate of Arts - Naval Architecture
Bronx Community College
Bronx, NY09.2021
Skills
- Fiber Optic Safety
- OTDR Operation
- Fusion Splicing
- Fiber Optic Terminations
- Customer Support
- Data cabling installation
- Installing equipment
- Troubleshooting systems
- Cable splicing
- Network Troubleshooting
- Wireless Communications
- Telecommunications infrastructure
- Educating customers
Certification
- Certified Network Cable Installer (CNCI)
- Fiber Optic Technician (CFOT) - The Fiber Optic Association.
- Telecommunications Line Installer Certification - Electronics Technicians Association, International (ETA-I).
- Fiber To The Home (FTTH) - CATV Institute
Timeline
Fiber-optic-technician
Optimum
01.2021 - Current
Associate of Arts - Naval Architecture
Bronx Community College
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