Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
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Prince Meek

Summary

Multi-talented Service Clerk focused on being productive and providing first-rate service to all customers. Enthusiastic about resolving issues and maximizing company revenue with loyal, happy customers.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Customer Service/Service Clerk

Hannaford Supermarkets
04.2022 - Current
  • Delivered exceptional customer service at all points of contact
  • Resolved and de-escalated issues to address customer concerns
  • Built and maintained positive working relationships with co-workers
  • Developed strong customer relationships to support satisfaction and loyalty
  • Attended training to refresh on current procedures and learn process improvements
  • Counted and balanced the cash drawer at the beginning and end of each shift
  • Greeted and informed customers of products, fostering positive store experiences
  • Arranged and replenished displays and merchandise racks to maintain store appearance
  • Bagged or boxed merchandise and prepared packages for shipment
  • Processed cash, check, and credit cards for customer purchases
  • Helped customers locate merchandise

Cashier

Target
01.2022 - 03.2022
  • Built and maintained positive working relationships with co-workers
  • Resolved and de-escalated issues to address customer concerns
  • Delivered exceptional customer service at all points of contact
  • Processed customer orders and ensured the accuracy of their purchases
  • Maintained cash accuracy by working with supervisor to correct deficiencies
  • Recognized and responded to security risks and theft
  • Counted and balanced the cash drawer at the beginning and end of each shift
  • Greeted and informed customers of products, fostering positive store experiences
  • Bagged or boxed merchandise and prepared packages for shipment

Crew Member

Popeyes
04.2021 - 01.2022
  • Placed orders into POS systems and handled cash and credit transactions
  • Followed all safety and security procedures to reduce risks
  • Handled customer complaints in a professional and courteous manner
  • Identified and properly disposed of spoiled and expired food items to promote food safety and prevent cross-contamination
  • Maintained knowledge of store menus to advertise promotions and limited-time offers
  • Measured and weighed ingredients according to portion control standards
  • Memorized food and drink recipes to prepare orders with speed and accuracy
  • Washed and sanitized plates and utensils for continued use
  • Organized and stored ingredients according to schematics and expiration dates
  • Cleaned and sanitized store restroom areas and stalls
  • Addressed customer complaints by remaking dishes and administering refunds
  • Packaged and labeled to-go and delivery orders for pickup
  • Counted money in cash drawers and calculated customer tips after shifts
  • Processed customer refunds and exchanges
  • Cleared and bussed tables and mopped lobby floors during closing times

Education

Finance

Bentley University
Waltham, MA
05.2027

High School Diploma -

Leominster High School
Leominster, MA
06.2023

Skills

  • Problem Solving
  • Decision Making
  • Time Management
  • Teamwork
  • Adaptability
  • Public Speaking
  • Verbal and Written Communication
  • Customer Assistance

Certification

  • Driver's license
  • Baby sitting certificate
  • High School Diploma
  • Student of the month

Languages

English
Native or Bilingual
Twi
Native or Bilingual

Timeline

Customer Service/Service Clerk

Hannaford Supermarkets
04.2022 - Current

Cashier

Target
01.2022 - 03.2022

Crew Member

Popeyes
04.2021 - 01.2022

Finance

Bentley University

High School Diploma -

Leominster High School

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Prince Meek