Prince Niyaal
Fort Lauderdale,FL
Summary
I am a highly motivated, dependable and hardworking Individual, anxious to make a positive contribution in an organization. I developed interpersonal skills, manual dexterity, and the ability of learning new technologies and making continuous quality improvements in processes and procedures
Overview
5
5
years of professional experience
Work History
Asset Protection Associate
Bloomingdale's
Aventura, Florida
08.2022 - 10.2024
- Inspected merchandise for damages or defects prior to stocking shelves.
- Maintained confidentiality of sensitive information.
- Conducted regular security checks throughout the store to identify any areas of concern.
- Identified shoplifters and apprehended perpetrators according to company policies.
- Monitored CCTV surveillance to detect suspicious activity.
- Ensured compliance with all applicable laws, regulations, policies, and procedures related to asset protection.
- Investigated incidents, collected evidence, wrote detailed reports, and made recommendations for corrective action when necessary.
- Responded promptly to all alarms activated within the store.
- Created an effective plan for loss prevention initiatives.
- Established relationships with local law enforcement agencies as needed.
- Reported any suspicious activities immediately upon discovery.
- Executed safety protocols to protect the store's assets.
- Analyzed data from various sources such as CCTV footage and POS systems, in order to identify patterns of criminal activity.
- Assisted customers with product information and inquiries.
- Participated in weekly meetings with management teams to discuss loss prevention topics.
- Implemented preventative measures such as signage or employee training sessions aimed at deterring theft or fraud.
- Maintained a safe shopping environment by monitoring customer behavior and responding quickly to potential issues.
Asset protection
Saks off 5th
Sunrise, FL
02.2023 - 08.2023
- Actively engage in store-wide communication regarding Asset Protection best practices, training, new hire orientation, and safety and shortage meetings
- Contribute to the development, implementation and execution of local shortage strategy, and audits as per company standards
- Demonstrate your expertise by ensuring physical security standards are maintained and adjustments are initiated in a timely manner
- Drive Asset Protection excellence by facilitating the selling process through consistent adherence to policies and procedures that safeguard customers, associates, and company assets
- Detect and detain shoplifters and complete related documentation by applying the five stages of arrest
- Identify and present opportunities for improving Asset Protection strategies to senior leadership by compiling reports using audit data and ensure achievement of storewide shortage results below provision and company standard
- Achieving targets of investigative performance by identifying and addressing internal and external theft exposures, complete accident investigations and general liability claims reports
Asset protection
Walmart
Fort Lauderdale, FL
02.2022 - 01.2023
- Maintaining the main concern of the safety of our customers, our members, and our associates
- Use my knowledge of policies when collecting data and analyze facts to make decisions during events throughout the store
- Respond to security incidents and submit appropriate documentation for all incidents following AP policy and procedures
- Follow the proper closing and opening protocols
- Execute apprehensions in a professional manner through diligent teamwork and with proper knowledge of company’s guidelines
- Identify, escalate and support internal theft investigations at the direction of AP leadership
- Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors, and proactively managing bias
Asset protection
Nordstrom
Fort Lauderdale, FL
08.2021 - 12.2021
- Building Inspections
- Secures Premises
- Patrolling the building
- Informing Violators of policy and procedures
Customer Service Associate
Home Depot
Fort Lauderdale, FL
06.2020 - 08.2020
- Organizing returned RTV merchandise
- Curb side delivers
- Taking orders
- Processing payments
- Follow up with customers for processing orders
Stock Associate/ Seasonal Surf Style Associate
Surf Style
Fort Lauderdale, FL
04.2020 - 05.2020
- Maintaining sales floor apparel
- Providing excellent customer service to customers
- Open shift required displaying sale promotion merchandise
- Closing shift required recovering merchandise and locking doors
Education
High School Diploma -
North Miami High School
Skills
- Customer engagement
- Retail store operations
- Exceptional customer service
- Goal tracking
- Multi-tasking strength
- Task prioritization
- Self-checkout assistance
- Sales development
- Retail loss prevention
- Teamwork and collaboration
- Strategic planning
- Problem-solving
References
- Bob, (954)-846-2350, Saks off 5th AP supervisor
- Ryan, (305)-632-1783, Walmart AP supervisor
- Natalie, (954)-901-2950, Nordstrom Rack Store Manager
- Keke, (954)-763-1932, Customer Service Home Depot
- Narcassia, (754)-304-9765, Contractor
Personal Information
Authorized To Work: US
Timeline
Asset protection
Saks off 5th
02.2023 - 08.2023
Asset Protection Associate
Bloomingdale's
08.2022 - 10.2024
Asset protection
Walmart
02.2022 - 01.2023
Asset protection
Nordstrom
08.2021 - 12.2021
Customer Service Associate
Home Depot
06.2020 - 08.2020
Stock Associate/ Seasonal Surf Style Associate
Surf Style
04.2020 - 05.2020
High School Diploma -
North Miami High School