Summary
Overview
Work History
Education
Skills
Timeline
Generic

Harlee Markgraf

Athens

Summary

Dedicated to minimizing loss from employee and customer activities by applying strong skills in observation and investigations. Skilled in dealing with physical confrontations.

Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.

Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.

Overview

8
8
years of professional experience
2018
2018
years of post-secondary education

Work History

Asset Protection Associate

Walmart
Gun barrel
02.2020 - Current

I would greet customers as they come into the store and help with any concerns or needs. I maintain a clean work place. One of my main rolls is asset protection, by checking receipts and making sure all merchandise is payed for. Also when a customer comes to me troubled I solve the issue. I communicate with my team and supervisor to make sure everything runs smoothly.

  • Monitored store premises to identify and prevent theft incidents.
  • Collaborated with management to develop loss prevention strategies.
  • Trained new employees on asset protection procedures and best practices.
  • Engaged with customers to provide assistance and deter potential theft.
  • Identified potential shoplifters and alerted management.
  • Maintained a safe shopping environment by monitoring customer behavior and responding quickly to potential issues.
  • Reported any suspicious activities immediately upon discovery.

Sales Associate

Buc-ee’s
Terrell
02.2018 - 01.2019
  • Assisted customers with product selection and inquiries throughout the store.
  • Maintained cleanliness and organization of sales floor and merchandise displays.
  • Operated cash registers and processed customer transactions efficiently.
  • Restocked shelves and ensured inventory was accurately displayed for shoppers.
  • Collaborated with team members to provide exceptional customer service experiences.
  • Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
  • Assisted customers with product selection, sizing and styling.

Education

North Forney High School
Forney, TX

Skills

  • Problem solving
  • Teamwork
  • Organizational skills
  • Safety protocols
  • Multitasking
  • Effective communication
  • Customer service
  • Training employees
  • Customer engagement
  • Store safety monitoring
  • Attention to detail
  • Crisis management
  • Strong motivation
  • Motivation skills
  • Inspiring motivation
  • Theft prevention
  • Positive attitude and motivation
  • Positive attitude under pressure
  • Positive attitude and energy
  • Friendly, positive attitude
  • Positive attitude
  • Teamwork and positive attitude
  • Typing

Timeline

Asset Protection Associate

Walmart
02.2020 - Current

Sales Associate

Buc-ee’s
02.2018 - 01.2019

North Forney High School
Harlee Markgraf