Prince Ofori

• Led deployment and configuration of VMware vSphere infrastructure, ensuring scalability and resilience in virtual environment.
• Configured and managed VMware Horizon View to deliver virtual desktops, enhancing user accessibility and flexibility.
• Facilitated migration of legacy physical servers to virtual platforms, optimizing resource utilization and reducing hardware costs.
• Monitored system performance and health, proactively addressing issues to maintain efficiency and fast response times for over 500 users.
• Implemented regular patch management and vulnerability assessments, using salting techniques and additional layers of user verification to enhance system security and data integrity.
• Enhanced system uptime and reliability by implementing advanced monitoring tools and optimizing performance.
• Configured vCenter Server and ESXi hosts, ensuring high performance and reliable virtual infrastructure.
• Managed large-scale virtual desktop infrastructure, ensuring smooth operation and user satisfaction.
• Reduced operational costs by optimizing resource allocation and virtual machine configurations, resulting in cost savings and improved efficiency.
• Conducted routine maintenance tasks, including patching and upgrading VMware software to ensure system stability.
• Implemented and managed password-less SSH and Kickstart, streamlining deployment processes and improving operational efficiency.
• Managed backups and snapshots to safeguard data and ensure quick recovery in case of failure.
• Established comprehensive backup procedures and disaster recovery plans, successfully executing drills to minimize data loss and ensure rapid recovery.
• Participated in disaster recovery planning and testing, enhancing business continuity and resilience.
• Implemented and enforced strict security policies, including rigorous password protection and multifactor authentication to safeguard systems.
• Configured and managed Syslog for centralized logging, adhering to Windows Server STIGs for compliance and security.
• Installed and managed multifactor authentication systems, increasing security measures against unauthorized access.
• Designed, implemented, and managed SQL databases, ensuring data integrity and optimizing database performance.
• Conducted regular database maintenance, including backups and performance tuning to ensure database reliability.
• Developed and maintained PowerShell scripts for automation, system management, and task efficiency.
• Performed regular system patching and network configurations, ensuring up-to-date systems and optimal network performance.
• Oversaw Active Directory services, including domain controllers and user account management, to ensure smooth operations.
• Handled user account management, Cron jobs, system processes, and containers, ensuring efficient system operations.
• Managed services such as Firewalld, Chronyd, NFS, ACL, LDAP, SCP, and SFTP on Red Hat and CentOS systems, maintaining system security and functionality.
• Managed DNS servers for enterprise environments and maintained Yum repositories for package management.
• Monitored systems using Nagios and performed security checks with SCAP-Workbench, ensuring compliance and system security.
• Designed and implemented infrastructure upgrades, including RHEL patching and OS migrations, resulting in improved system performance and security compliance.
• Documented procedures and created knowledge base articles, streamlining support processes and improving team efficiency.
• Oversaw log management and directory collaboration, ensuring data consistency and availability across systems.

• Successfully managed large-scale VMWare environment with over 500 virtual machines, ensuring optimal performance through meticulous installation, configuration, and ongoing maintenance.
• Conducted comprehensive capacity planning and performance tuning, optimizing resource utilization and achieving 20% reduction in operational costs.
• Designed and implemented robust disaster recovery solutions, ensuring seamless business continuity and safeguarding critical systems and data.
• Automated routine administrative tasks with PowerShell and Ansible, significantly reducing manual intervention and enhancing operational efficiency.
• Provided critical support for data center operations, efficiently handling escalated incidents and offering on-call support for mission-critical applications.
• Effectively collaborated with vendors to manage hardware procurement and maintenance, ensuring minimal downtime and seamless integration with existing systems.
• Delivered 24/7 support for high-priority incidents, successfully resolving over 95% of issues within SLA, maintaining high service standards.
• Developed and maintained comprehensive technical documentation, providing clear and detailed guidelines for system configuration and maintenance.
• Worked closely with networking team to troubleshoot and resolve complex network connectivity and performance issues, ensuring smooth and reliable operations.
• Assisted in implementing security best practices, including rigorous access controls, firewall configurations, and thorough vulnerability assessments to enhance system security.
• Administered and managed Linux-based production environments, ensuring high availability, robust security, and optimal performance.