Prince Thomas
Tampa,FL
Summary
Energetic Sales Representative offering demonstrated success identifying prospects and converting leads into customers. Superior communication skills with ability to understand client needs and close sales. Recognized for creativity and resourcefulness in meeting and exceeding sales, revenue and profit goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Late Stage Collection
Santander Consumer USA
Odessa, FL
11.2020 - Current
- Monitored accounts for compliance with established payment plans and flagged non-compliances.
- Counseled debtors on payment options and arranged installment agreements.
- Maintained high volume of calls and met demands of busy and productive group.
- Achieved performance goals on consistent basis.
- Delivered exceptional customer service on collection calls and maintained calm and professional demeanor.
- Discussed options with delinquent clients in terms of proposed solutions or foreclosure.
- Negotiated to collect balance in full.
- Researched accounts and completed due diligence to resolve collection problems.
- Knowledge in FDCPA,FCRA,TCPA, & CRM
Sales Representative
Ilendingdirect
Centennial, CO
01.2020 - 10.2020
- Educated customers on promotions to enhance sales
- Assisted customers by answering questions and fulfilling requests
- Discussed auto refinancing with customers, outlined restrictions and educated on policies
- Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches
- Listened to customer needs and desires to identify and recommend optimal products
Sales Representative
Homestar Builders
King of Prussia, PA
10.2019 - 02.2020
- Reached out to customers after completed sales to evaluate satisfaction and determine immediate service requirements
- Implemented marketing strategies and techniques, increasing revenue and customer satisfaction
- Created professional sales presentations and seminars to effectively demonstrate product features and competitive advantages
- Initiated sales strategies by recruiting new clients through approved methods
Education
High School Diploma -
Sayreville War Memorial High School
Parlin, NJ06.2015
No Degree - Business Management
Community College of Philadelphia
Philadelphia, PANo Degree - Business Management
Western Governors University
Salt Lake City, UTSkills
- Account servicing
- Service Agreements
- Strategic Planning
- Lead prospecting
- Sales Closing
- Customer service
Certification
1. NMLS license
2. Microsoft Office specialist
3. Innovation Catalyst Certification
4. Understanding Financial Service
5. Negotiations- Understanding buying and selling contract
6. Mortgage loan processor
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Late Stage Collection
Santander Consumer USA
11.2020 - Current
Sales Representative
Ilendingdirect
01.2020 - 10.2020
Sales Representative
Homestar Builders
10.2019 - 02.2020
High School Diploma -
Sayreville War Memorial High School
No Degree - Business Management
Community College of Philadelphia
No Degree - Business Management
Western Governors University
Similar Profiles
Rebecca PerryRebecca Perry
Loan Processor at Santander Consumer USALoan Processor at Santander Consumer USA
Brenden VadeboncoeurBrenden Vadeboncoeur
Teller at Santander Consumer USATeller at Santander Consumer USA
Timisha WrightTimisha Wright
Reinstatements Agent at Santander Consumer USAReinstatements Agent at Santander Consumer USA
Lisa Marie SalasLisa Marie Salas
FUNDING REPRESENTATIVE at Santander Consumer USAFUNDING REPRESENTATIVE at Santander Consumer USA
Lamar BlankenshipLamar Blankenship
Youth Development Professional at Boys And Girls Club Of AmericaYouth Development Professional at Boys And Girls Club Of America