PRINCE TURNER-POE
McDonough,GA
Summary
Motivated aviation professional with hands-on airport operations experience, strong customer service skills, and a proven ability to perform in fast-paced, safety-focused environments. Experienced in aircraft support operations, ground service procedures, equipment handling, teamwork, and maintaining operational efficiency while meeting company standards.
Strong background in leadership, communication, problem-solving, and delivering excellent service through previous management and aviation roles. Recognized for reliability, adaptability, attention to detail, and the ability to collaborate effectively with diverse teams. Dedicated to continuous growth within the aviation industry while contributing to a culture of safety, professionalism, and exceptional customer experiences.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Ramp Agent
Air Canada (via Unifi Aviation)
Atlanta, GA
01.2026 - Current
- Supported safe and efficient aircraft operations by performing ramp duties while following company, airport, and FAA safety standards
- • Loaded, unloaded, sorted, and transferred baggage, cargo, and mail while maintaining accuracy and meeting strict departure timelines
- • Operated ground service equipment including belt loaders, baggage tugs, tow tractors, and other ramp equipment in active airport environments
- • Assisted with aircraft arrival and departure procedures by guiding aircraft, positioning equipment, and supporting on-time performance goals
- • Followed proper safety procedures, communication practices, and PPE requirements to protect team members, customers, and aircraft
- • Worked collaboratively with ramp teams, gate agents, and operations personnel to minimize delays and maintain efficient workflow
- • Performed physically demanding tasks including repeated lifting of 50+ pounds while working outdoors in various weather conditions
- • Maintained awareness of aircraft movement areas while following airport security, SIDA, and operational procedures
- • Used scanning and tracking technology to ensure accurate baggage handling and proper routing of customer belongings
Transportation Agent
Unifi Aviation
Atlanta, GA
08.2025 - 01.2026
- Safely transported airline crew members, employees, and authorized personnel throughout airport operations areas while maintaining professionalism and efficiency
- • Followed airport safety procedures, security regulations, and company policies while operating in secured airport environments
- • Supported daily airline operations by ensuring timely movement of personnel to help maintain flight schedules and operational performance
- • Communicated effectively with team members, supervisors, and airline personnel to coordinate transportation needs and prevent delays
- • Maintained strong situational awareness while operating around active airport facilities and high-traffic areas
- • Delivered excellent customer service by assisting airline employees and providing reliable transportation support
- • Demonstrated dependability, punctuality, and flexibility while working in a fast-paced aviation environment
- • Adapted quickly to changing operational needs, schedule adjustments, and time-sensitive assignments
- • Maintained a professional appearance and positive attitude while representing airline standards and values
- • Contributed to a safety-focused team culture through accountability, communication, and attention to detail
Manager
Chick-fil-A
Atlanta, GA
01.2021 - 08.2025
- Led daily restaurant operations in a fast-paced, customer-focused environment while maintaining high standards of service, safety, and efficiency
- • Supervised, coached, and developed team members by providing training, feedback, and support to improve performance
- • Delivered exceptional customer experiences by resolving concerns professionally and creating a positive environment for guests and employees
- • Coordinated team assignments, schedules, and operational needs to ensure smooth workflow during high-volume business periods
- • Demonstrated strong leadership, communication, and decision-making skills while supporting company goals and team success
- • Maintained compliance with company policies, cleanliness standards, safety procedures, and operational requirements
- • Managed inventory, organization, and daily procedures while maintaining accuracy and attention to detail
- • Adapted quickly to changing priorities and solved operational challenges in a time-sensitive environment
- • Built a teamwork-focused culture by motivating employees and promoting accountability, respect, and professionalism
- • Represented company values through reliability, integrity, positive attitude, and commitment to excellent service
- •Received the Top Award in Chick Fil A history (Guardian Of The Brand)
Crew Member
McDonald's
McDonough, GA
01.2020 - 01.2021
- Delivered excellent customer service in a fast-paced environment while maintaining professionalism, efficiency, and a positive attitude
- • Worked collaboratively with team members to meet operational goals and provide a consistent customer experience
- • Managed multiple responsibilities while maintaining accuracy, organization, and attention to detail during high-volume periods
- • Followed company procedures, cleanliness standards, and safety guidelines to maintain a safe and efficient workplace
- • Communicated effectively with customers, coworkers, and leadership to support daily operations and resolve concerns
- • Adapted quickly to changing business needs while maintaining strong productivity and service standards
- • Demonstrated reliability, punctuality, and accountability through consistent attendance and teamwork
- • Handled customer interactions with patience, respect, and a commitment to providing quality service
- • Supported inventory, preparation, and operational tasks while meeting company expectations
- • Represented company values through teamwork, responsibility, and dedication to excellent service
Education
Communications -
William Paterson University of New Jersey
Wayne, NJHigh School Diploma -
James Caldwell High School
Caldwell, NJ06.2018
Skills
- Airport Operations Support
Aircraft Ground Handling
Customer Service Excellence
Safety Compliance & PPE Procedures
Ground Service Equipment Operation
Baggage & Cargo Operations
Team Leadership & Training
Problem Solving & Decision Making
Time Management in High-Pressure Environments
Communication & Team Collaboration
Attention to Detail
Flexible Schedule Availability (Days, Nights, Weekends & Holidays)
Certification & License
- Valid Driver's License
- Eligible for SIDA Badge & Customs Seal
- Able to pass Physical Ability Test (PAT)
- Authorized to work in the U.S.
- Certified on Belt Loader, Tug & Push Back
Objective
Motivated aviation professional with hands-on ramp experience at Unifi Aviation supporting Air Canada operations at Hartsfield-Jackson Atlanta International Airport. Seeking a Ramp Agent position with Delta Air Lines to contribute to safe, efficient aircraft operations and grow within the company through internal mobility opportunities.
Certification
Valid Driver’s License
• SIDA Badge Eligible (Airport Security Identification Display Area)
• Customs Seal Eligible
• Authorized to Work in the United States
• Ground Service Equipment (GSE) Experience
• Belt Loader, Baggage Tug & Tow Tractor Experience
• Aircraft Pushback Operations Experience
• Ramp Safety & Aircraft Movement Area Knowledge
• Airport Operations & Security Procedure Knowledge
• Baggage Scanning & Tracking System Experience
• Ability to Lift 50+ Pounds and Perform Physical Job Requirements
• Flexible Availability (Days, Nights, Weekends & Holidays)
• Experience Working in Safety-Sensitive Airport Environments
Timeline
Ramp Agent
Air Canada (via Unifi Aviation)
01.2026 - Current
Transportation Agent
Unifi Aviation
08.2025 - 01.2026
Manager
Chick-fil-A
01.2021 - 08.2025
Crew Member
McDonald's
01.2020 - 01.2021
High School Diploma -
James Caldwell High School
Communications -
William Paterson University of New Jersey