Summary
Overview
Work History
Education
Skills
Timeline
Generic

Princella Serrano

Land O' Lakes,FL

Summary

Hardworking Sales Associate delivering great service and expertly handling high volumes of merchandise in bustling retail settings. History of increasing customer purchases through promotional upselling and personalized product recommendations on related items. Leverages talents to increase co-worker confidence, team cohesion and overall group productivity. Sales team member with great people skills and readiness to help others. Stays current on products, services and pricing to best serve customer needs and maximize sales. Skilled team player with strong background in hecticType environments. Works well independently to handle assignments and always ready to go beyond basics assignments. Quick learner with good computer abilities.

Overview

1
1
year of professional experience

Work History

Sales Associate

Dollar General Store
02.2024 - 04.2024
  • Embodied company mission and values through honesty, integrity and high-quality performance
  • Used POS system to scan customer purchases, calculate prices and process transactions
  • Supported cashiers and customers to locate products, confirm prices, and replenish stock
  • Recommended products to match customer budget and preferences
  • Asked open-ended questions to identify customers' needs
  • Monitored aisles, restocked shelves and cleaned spills
  • Completed merchandise floor set according to visual standards and directives
  • Assisted with store recovery to maintain clean and organized sales floor throughout shift
  • Processed customer orders quickly to prevent long queues
  • Went above and beyond customer expectations for exceptional shopping experience

Cashier

Chuck E Cheese
11.2022 - 12.2022
  • Maintained high customer satisfaction levels by going extra mile to personalize service
  • Maintained clear checkout area for tidy presentation
  • Adapted quickly to changing priorities and work demands to maintain high level of productivity
  • Adhered to health and safety regulations to promote pleasant environment for customers and team members

Education

Wesley Chapel High School
06.2024

Skills

  • Guest relations
  • Fraud detection
  • Merchandise display
  • Cleaning techniques
  • Customer service
  • Payment processing
  • Restock shelves
  • Analytical thinking
  • Serve customers
  • Planning
  • Collaboration
  • Problem-solving
  • Motivation

Timeline

Sales Associate

Dollar General Store
02.2024 - 04.2024

Cashier

Chuck E Cheese
11.2022 - 12.2022

Wesley Chapel High School
Princella Serrano