Princess Alondra Bautista
Oregon City,OR
Summary
Skilled in training and mentoring employees while delivering exceptional customer service in high-volume settings. Proficient in bilingual communication, team collaboration, and problem-solving to enhance operational efficiency. Demonstrates strong leadership, organization, and reliability to support successful business operations and achieve company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
SERVER FLOOR TRAINER
Fogo de Chão
02.2026 - Current
- Train, mentor, and onboard new employees while maintaining company service standards.
- Deliver exceptional guest experiences in a high-volume restaurant environment.
- Coach team members on communication, teamwork, and problem-solving.
- Prioritize multiple tasks in dynamic environments while remaining calm and composed.
RETAIL ASSOCIATE & OVERNIGHT SHIPMENT WORKER
Old Navy
06.2024 - 04.2026
- Assist customers with purchases, returns, and product recommendations.
- Process inventory shipments, organize merchandise, and maintain store presentation.
- Accurately handle cash, credit, and digital transactions.
CUSTOMER SERVICE REPRESENTATIVE
The UPS Store
07.2023 - 09.2025
- Assisted customers with shipping, printing, packaging, and business services.
- Managed high-volume customer interactions and resolved concerns professionally.
FRONT-END COURTESY CLERK
Fred Meyer
06.2020 - 07.2023
- Supported front-end operations, customer assistance, and store organization.
- Maintained safety, cleanliness, and customer service standards.
Education
High School Diploma -
Oregon City High School
01.2023
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Portland State University
06.2026
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Portland Community College
06.2026
Skills
- Customer Service
- Leadership
- Employee Training
- Bilingual (English & Spanish)
- Team Collaboration
- Cash Handling
- Retail Operations
- Problem Solving
- Time Management
- Organization
- Professionalism
- Reliability
Certification
- Food Handler Card
- OLCC Alcohol Service Permit
Languages
English
Spanish
Timeline
SERVER FLOOR TRAINER
Fogo de Chão
02.2026 - Current
RETAIL ASSOCIATE & OVERNIGHT SHIPMENT WORKER
Old Navy
06.2024 - 04.2026
CUSTOMER SERVICE REPRESENTATIVE
The UPS Store
07.2023 - 09.2025
FRONT-END COURTESY CLERK
Fred Meyer
06.2020 - 07.2023
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Portland State University
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Portland Community College
High School Diploma -
Oregon City High School