Zack Machado
Petaluma,CA
Summary
My name is Zack Machado and I am a senior at Petaluma High . Throughout High School I have maintained over a 3.0 GPA and have been part of many clubs. I am experienced with customer service, supporting smooth floor operations, and maintaining cleanliness. I always have a positive attitude and always try to create a positive environment in the workplace.
Overview
2
2
years of professional experience
Work History
Trainer/Floor Staff
Cinema West
11.2022 - 03.2025
- Mentored new hires, resulting in stronger staff development and increased productivity
- Trained new employees on the basics on selling of tickets and concessions, cash handling, sales tactics, practicing safe food handling, cleaning auditoriums, and managing a general upkeep of the theater.
- Oversaw daily operations on the floor, ensuring smooth workflow and timely completion of tasks.
- Resolved customer complaints professionally and courteously, ensuring a positive resolution.
- Volunteered for extra shifts during holidays and other busy periods to avoid staffing shortages.
Education
No Degree -
Petaluma High School
Petaluma, CA06-2025
Skills
- Customer service
- Cash register operation
- Cash handling
- Cleaning
- POS system operation
- Friendly and helpful
- Organization
- Team cooperation
- Positive customer engagement
Timeline
Trainer/Floor Staff
Cinema West
11.2022 - 03.2025
No Degree -
Petaluma High School
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