Princess Buchanan
Arlington,TX
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Phlebotomist/Lab Assistant
The University of Texas Southwestern Medical Center
07.2020 - Current
- Obtains blood specimens by venipuncture and/or capillary puncture (limited use) with minimum trauma to the patient by using the Collection Manager Device
- Ensures all tests are accounted for in the ordering system
- Perform blood collections, blood cultures, and other special collections (Lactic acid, Ammonia, QFTs, to name a few), according to procedures defined by the LIS Collection Management
- Processes laboratory samples according to procedure
- Maintains positive patient identification for all specimens collected, using defined protocols.
Digital Support EPIC
Texas Health Resources
01.2023 - 01.2024
- Respond to customer inquiries based on channel, phone, email, web, app, SMS, chat, and visual engagement
- Receive and manage inbound/outbound requests related to account access/setup questions, and virtual request administration from internal and external customers as needed
- Engage in Texas Health's CRM platform to help you manage and support consumer relationships and deliver actionable data.
HIM Specialist
The University of Texas Southwestern Medical Center
07.2022 - 02.2023
- EMPI FUNCTIONS: Monitors data integrity, research/merges duplicate medical records, and identifies/corrects patient overlays according to established protocols
- SCANNING FUNCTIONS: Prepares, scans, and indexes protected patient health information documentation in the electronic medical record
- Prepares, scans, and indexes protected patient health information documentation in the electronic medical record.
Tax Researcher
CoreLogic
12.2015 - 12.2017
- Search and procure tax amounts for parcels through website, fax, and calls
- Provide accurate research and resolution to property tax issue
- Researched and compiled tax information accurately.
Education
Health Information Management And Health Informatics -
Texas State University - Current
San Marcos, TX01.2024
Associates of Arts -
Dallas Community College
01.2023
Phlebotomy Technician Program -
Tarrant County College
01.2019
High School Diploma -
Madison Central School
01.2012
Skills
- Venipuncture and Dermal Puncture by CLSI Standards
- Health Data Content and Structures
- Computer skills: Microsoft Office, Exce
- Knowledge of medical terminology
- Problem-solving
- Experience with ICD – 10 & CPT
- HCPCS
- Capable of multi-tasking in a fast-paced environment
- Maintain medical records
- Well-organized with the ability to thrive under pressure
- Knowledge of Legal / Ethical Aspects of Health
- HIPAA Compliance
- Medical terminology knowledge
- Medical Records Management
- Phlebotomy Technician (PT)
- Medical Records Review
- Multitasking Abilities
- Customer Service
- Specimen Collection
- Problem-Solving
- Electronic Medical Record Software
- Document Scanning
- Health Information Systems
- Medical record auditing
- Healthcare Informatics
- EHR Implementation
- Epic Software Proficiency
- HCPCS Coding
- Microsoft Office Expert
- Data Entry
- Research and analysis
- Quantitative Research
- Database Research
Certification
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- Electrocardiography
- Obtaining AAPC CPC certification
References
Available Upon Request
Timeline
Digital Support EPIC
Texas Health Resources
01.2023 - 01.2024
HIM Specialist
The University of Texas Southwestern Medical Center
07.2022 - 02.2023
Phlebotomist/Lab Assistant
The University of Texas Southwestern Medical Center
07.2020 - Current
Tax Researcher
CoreLogic
12.2015 - 12.2017
Health Information Management And Health Informatics -
Texas State University - Current
Associates of Arts -
Dallas Community College
Phlebotomy Technician Program -
Tarrant County College
High School Diploma -
Madison Central School
- Basic Life Support (BLS) Certification - American Heart Association or Red Cross.
- Electrocardiography
- Obtaining AAPC CPC certification
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