Princess Carranza
Oxnard,Ca
Summary
Results-driven professional with extensive experience at Panda Express, excelling in team supervision and customer satisfaction. Proven ability to analyze sales trends and implement operational improvements, enhancing productivity. Skilled in employee training and task delegation, committed to fostering a high-performance environment that consistently meets business objectives.
Overview
3
3
years of professional experience
Work History
Shift Lead
Panda Express
Oxnard, Ca
05.2023 - Current
- Identified opportunities for operational improvements and communicated them to management.
- Assessed reports and adjusted workflows to realign with targets.
- Evaluated needs of departments and delegated tasks to optimize overall production.
- Supervised team of XX during daily shifts, ensuring efficient operation and customer satisfaction.
- Resolved customer complaints promptly to maintain a high level of satisfaction.
- Analyzed customer buying patterns to identify trends in sales activity.
- Trained new employees on company policies, operational procedures, and customer service standards.
Frontline
Carl's jr
Oxnard, Ca
08.2022 - 01.2023
- Adhered to all food safety regulations including proper storage of products and temperature control guidelines.
- Greeted customers promptly and responded to questions.
- Processed payments, gave change and issued receipts for orders.
- Inspected orders to make sure they were accurate before handing them to customers.
Education
High School Diploma -
Pacifica High School
06.2022
Skills
- Dedicated
- Committed
- Customer satisfaction
- Team supervision
- Customer service
- Employee training
- Task delegation
- Sales strategies
- Business strategy development
- Multitasking
Languages
- English, Fluent
- Spanish, Fluent
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Shift Lead
Panda Express
05.2023 - Current
Frontline
Carl's jr
08.2022 - 01.2023
High School Diploma -
Pacifica High School
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