PRINCESS DORLEAN
JACKSONVILLE,Florida
Summary
Proactive Personnel Specialist with extensive experience in maintaining financial and Electronic Service Records (ESR) for both Active and Reserve Components. Expertise in preparing, auditing, and verifying military personnel and pay documents, as well as counseling on entitlements and policies. Known for exceptional customer service and detailed knowledge of military pay and personnel procedures.
HR professional with strong history in personnel management and talent acquisition. Known for delivering impactful solutions in employee relations and organizational development. Reliable team collaborator with knack for adapting to dynamic environments. Skilled in conflict resolution and process enhancement.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personnel Specialist
US Navy
12.2022 - Current
- Personnel specialist maintain financial and Electronic Service Records (ESR) for Active Components (AC) and Reserve Components (RC); provide customer service to active and reserve members, retirees, and dependents; prepare, audit, and verify military personnel and pay transaction documents; process and review military pay entitlements and deductions and perform related computations.
- I prepare, verify, and submit all pay and personnel documents resulting from Absent Without Official Leave (AWOL), Non-Judicial Punishment (NJP), and Court Martial; counsel personnel regarding Permanent Change of Station (PCS), separation entitlements, and policies; determine transportation entitlements, prepare orders, arrange transportation, and compute allowances;
- Also prepare reenlistment and separation documentation; counsel personnel on education and training opportunities.
Deck Seaman
USS BATAAN/ USN
12.2020 - 12.2022
- Assisted with emergency drills and procedures, enhancing overall preparedness for potential incidents at sea.
- Supported smooth docking processes by handling lines, fenders, and anchors effectively during port arrivals and departures.
- Enhanced deck safety by conducting regular maintenance checks and repairs on equipment.
- Performed lookout duties diligently during watches to ensure the safety of the vessel and crew by detecting hazards or obstacles in the ship's path.
Concierge
Northeast Security Inc
06.2019 - 05.2020
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Handled guest complaints promptly, ensuring swift resolution and fostering positive relationships with customers.
- Created welcoming and comfortable environment for guests.
Education
Associate of Science - AS/ NURSING
Florida State College At Jackonville
Jacksonville, FL05-2026
Skills
- Bathing Assistance
- Patient Care
- Vital signs monitoring
- Dressing assistance
- Dementia Care
- Range of motion exercises
Certification
CPR/ AED
The Navy and Marine Corps Achievement Medal (NAM)
The Navy & Marine Corps Achievement Medal (NAM) is a decoration presented by the United States Department of the Navy to service members of the U.S. Navy and Marine Corps who have performed commendably in routine duties or exceptional achievements, that have not been recognized by a higher award.
Languages
French
Native or Bilingual
English
Professional Working
Timeline
Personnel Specialist
US Navy
12.2022 - Current
Deck Seaman
USS BATAAN/ USN
12.2020 - 12.2022
Concierge
Northeast Security Inc
06.2019 - 05.2020
CPR/ AED
Associate of Science - AS/ NURSING
Florida State College At Jackonville
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