Summary
Overview
Work History
Education
Skills
Timeline
Generic

Princess Holland

Richboro,GA

Summary

Adept at handling commercial cleaning needs independently or with team members. Experienced professional with good time management and multitasking abilities as well as flexibility to handle customer requirements. Dependable and hardworking [Job Title] skilled in keeping interior and exterior spaces clean and well-maintained. Accustomed to sweeping, mopping, vacuuming floors, restocking bathrooms, removing trash, cleaning windows and completing all other types of routine and deep cleaning. Meticulous Cleaner - Housekeeper with good performance record maintaining clean, sanitized and tidy environments for guests and clients. Skilled at deep cleaning, dusting and polishing. Proven history of performing with excellent work ethic and dependability. Enthusiastic Housekeeping Supervisor offering [Number] years of hospitality experience. Hands-on manager and team leader dedicated to providing high-quality, efficient housekeeping operations in support of guest needs. Greets and assists guests with questions or problems to resolve situations to promote guest satisfaction while maintaining service within policy guidelines. High-energy [Job Title] successful at working with all hotel departments to facilitate communication, quality and service initiatives. Hardworking and resourceful with strong communication skills and adaptable approach. Maintains proper documentation of duties accomplished during work shift and reports safety hazards or maintenance deficiencies for proper handling. Proficient [Job Title] trained in hotel operations, cleaning procedures and health and safety regulations. Organizes and assigns housekeeping tasks to divide workload evenly amongst personnel. Maintains specified standards of cleanliness to promote guest comfort. Motivated and efficient [Job Title] specializing in [Type] cleaning and maintenance. Customer satisfaction-oriented and knowledgeable of highly specialized cleaning operations. Flexible and accustomed to wide range of cleaning products and methods, including environmentally-friendly solvents and polishes. Dedicated Housekeeper experienced in basic housekeeping duties, including changing sheets and towels, restocking supplies, vacuuming and dusting. Supports facility operations by cleaning units with professional products and maintaining quality standards. Demonstrates strong commitment to providing best possible experience for guests. Well-organized Housekeeper possessing excellent time management and cleaning skills. Trustworthy professional openly accepts direction and follows through. Demonstrates in-depth knowledge of cleaning equipment operations. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction.

Overview

16
16
years of professional experience

Work History

Janitorial Assistant

Southern Cleaning Services Inc.
Darien, GA
01.2022 - 03.2024
  • Cleaned and sanitized bathrooms, sinks, countertops, and mirrors.
  • Stocked restrooms with necessary supplies.
  • Swept and mopped floors in high-traffic areas.
  • Maintained inventory of janitorial supplies.
  • Emptied trash receptacles and recycling bins.
  • Performed routine maintenance tasks on cleaning equipment.
  • Cleaned windows, walls, ceilings, doors, door frames, baseboards.
  • Disinfected surfaces using appropriate chemicals and materials.
  • Transported waste to designated disposal sites.

Assistant Housekeeping Supervisor

holiday inn and suites brunswick
Brunswick, GA
06.2016 - 12.2018
  • Implemented safety protocols within the department while adhering to OSHA regulations.
  • Collaborated with other departments such as engineering, laundry, front desk.
  • Responsible for supervising housekeeping staff and ensuring all tasks are completed in a timely manner.
  • Ensured cleanliness standards were met by inspecting rooms and public areas regularly.
  • Assisted with hiring, training, scheduling, and evaluating employees.
  • Maintained inventory of cleaning supplies, linens, and other amenities.
  • Resolved customer complaints promptly and efficiently.

Housekeeper

Holiday Inn and Suites brunswick
Brunswick, GA
12.2013 - 12.2018
  • Swept and mopped floors, vacuumed carpets and rugs, dusted furniture, wiped down surfaces.
  • Cleaned bathrooms, including toilets, tubs, showers and sinks.
  • Changed bed linens and towels, tidied up rooms.
  • Stocked amenities such as soap, shampoo and toilet paper in guest rooms.
  • Responded to requests from guests regarding housekeeping needs.

Front Desk Assistant

Knights Inn Motel
Townsend, GA
02.2008 - 12.2012
  • Greeted customers upon arrival and provided appropriate information regarding hotel services.
  • Assisted guests with check-in and checkout procedures, including taking payments for room charges.
  • Verified identification and credit card information of guests prior to check-in.
  • Answered phone inquiries in a professional manner and directed calls to the appropriate staff members.
  • Provided support to other departments within the hotel, such as housekeeping and maintenance when needed.
  • Maintained accurate records of guest accounts using computerized systems.
  • Resolved customer complaints in a timely manner by providing assistance or referring them to the correct personnel.

Education

High School Diploma -

Coastal Plains Charter High School
Brunswick, GA
05-2010

Skills

  • Basic maintenance
  • Chemical Handling
  • Sanitization techniques
  • Waste disposal
  • Safety Procedures
  • Professional Appearance
  • Staff Training and Development
  • Standard Operating Procedures
  • Task Delegation
  • Employee Motivation
  • Supervisory Experience
  • Customer Service
  • Residential Cleaning
  • Supply Inventory Management
  • Guest Relations
  • Cleaning methods

Timeline

Janitorial Assistant

Southern Cleaning Services Inc.
01.2022 - 03.2024

Assistant Housekeeping Supervisor

holiday inn and suites brunswick
06.2016 - 12.2018

Housekeeper

Holiday Inn and Suites brunswick
12.2013 - 12.2018

Front Desk Assistant

Knights Inn Motel
02.2008 - 12.2012

High School Diploma -

Coastal Plains Charter High School
Princess Holland