Princess Houze
Pensacola,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Outgoing student pursuing flexible part-time employment with weekend and evening shift options.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
16
16
years of professional experience
2023
2023
years of post-secondary education
Work History
Sonny's bbq
Devin Reeves
Pensacola, Florida
08.2023 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Worked with cross-functional teams to achieve goals.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Provided support and guidance to colleagues to maintain a collaborative work environment.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Recognized by management for providing exceptional customer service.
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Utilized various software and tools to streamline processes and optimize performance.
- Achieved cost-savings by developing functional solutions to problems.
Team Member
Non Profit Organization
Pensacola, Florida
01.2015 - 09.2030
- Collaborated with team members to ensure efficient workflow and service quality.
- Assisted in training new hires on operational procedures and safety protocols.
- Maintained inventory levels by organizing stock and placing orders as needed.
- Operated equipment and tools safely following company guidelines and standards.
- Ensured cleanliness and organization of work areas to promote a safe environment.
- Supported promotional activities by setting up displays and distributing materials efficiently.
- Maintained a clean and organized work area throughout shift.
- Worked hard to learn required tasks quickly to maximize performance.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Rotated through series of different stations based on team needs.
- Organized inventory shelves for easy access and maintenance of stock levels.
- Monitored expiration dates on food items for freshness assurance.
Team Leader
Burger King
Gulf Shores, Alabama
09.2019 - 09.2021
- Supervised team members during peak service hours to ensure efficient operations.
- Trained new staff on food safety practices and customer service standards.
- Managed inventory levels and rotated stock to maintain freshness and quality.
- Coordinated shifts and scheduled breaks to optimize team performance.
- Resolved customer complaints promptly to enhance satisfaction and retention.
- Conducted daily briefings to communicate goals and updates to the team.
- Monitored food preparation processes for compliance with safety regulations.
- Assisted in maintaining cleanliness of the dining area and kitchen workspace.
- Maintained a positive work environment that promoted collaboration between team members.
- Offered training and support to keep team members motivated and working toward objectives.
- Delegated daily tasks to team members to optimize group productivity.
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth.
- Participated in regular meetings with senior leadership to provide updates on team progress.
- Monitored daily workflow to ensure adherence to established policies and procedures.
- Established clear expectations for employees, providing guidance when needed.
- Resolved customer complaints in an effective manner while maintaining a high level of customer service.
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service.
- Developed strategies for problem solving and conflict resolution among team members.
- Reviewed completed work to verify consistency, quality, and conformance.
Education
Pine Forest High School
Pensacola, FLSkills
- Customer service
- Conflict resolution
- Team collaboration
- Inventory management
- Food safety practices
- Problem solving
- Time management
- Performance optimization
- Process improvement
- Employee training
- Effective communication
- Leadership development
- Cross-functional teamwork
- Order fulfillment
- Clerical support
- Recordkeeping
- Team building
- Organizational skills
- Communication
- Relationship building
- Team management
- Multitasking Abilities
- Written communication
- Active listening
- Attention to detail
Languages
Latin
Limited
English
Professional
Accomplishments
- Early graduation
Timeline
Sonny's bbq
Devin Reeves
08.2023 - Current
Team Leader
Burger King
09.2019 - 09.2021
Team Member
Non Profit Organization
01.2015 - 09.2030
Pine Forest High School