Summary
Overview
Work History
Education
Skills
Certification
Websites
References
Timeline
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PRINCESS JACKSON

Florence,AL

Summary

Experienced Elementary School Teacher with a diverse background in education, administrative support, technical assistance, and program management. Demonstrates a strong work ethic, adaptability, and exceptional interpersonal skills. Skilled in working under pressure, mastering new skills quickly, and adapting to new situations and challenges to enhance the organizational brand.

Overview

11
11
years of professional experience
1
1
Certification

Work History

Elementary School Teacher

Weeden Elementary School
Florence, AL
07.2021 - Current
  • Developed and implemented data-driven lesson plans that incorporated technology to improve student performance in reading, math, science, and social studies.
  • Utilized Microsoft Office and educational software to enhance teaching and student engagement.
  • Fostered a positive classroom environment and provided technical support to students and staff.
  • Improved delivery of instruction by analyzing and distilling test data to identify opportunities for intervention and enrichment.
  • Collaborated with colleagues to integrate technology into curriculum and instructional practices.

IPhone Screen Repair Technician

Self-Employed
Florence, AL
06.2015 - Current
  • Disassembled phones according to manufacturer specifications in order to access internal components for repair or replacement.
  • Replaced defective components, diagnosing and resolving various screen damages, including cracks, shattered glass, and unresponsive displays.
  • Installed, set up and repaired devices and system components.
  • Ordered replacement parts from authorized suppliers when necessary.
  • Inspected returned products for signs of damage or tampering prior to performing repairs.
  • Tested repaired, newly installed or updated equipment to drive proper function and conformance to specifications.
  • Provided technical advice to customers regarding device maintenance and usage.

Administrative Support Specialist (4-H)

Alabama Cooperative Extension System
Tuscumbia, AL
10.2016 - 04.2018
  • Maintained the organization's Facebook page, ensuring timely updates and engagement with the community
  • Assisted with online enrollments, data entry, and record-keeping using Banner and Kronos systems
  • Coordinated and organized events and workshops, including technical setup and support for participants
  • Distributed informational materials to schools and communities, utilizing graphic communication skills to create engaging content.

Agent Assistant (Health Rocks)

Alabama Cooperative Extension System
Tuscaloosa, AL
05.2013 - 08.2015
  • Provided clerical support, including data entry, record maintenance, and preparation of reports using Microsoft Office
  • Assisted with technology-related aspects of events and workshops, including setup of computers and smart devices
  • Supported program participants with technical issues and device setup, ensuring smooth operations
  • Maintained accurate and up-to-date records to support program activities and reporting requirements.

Education

MBA - Information Assurance And Cybersecurity

Grand Canyon University
Phoenix, AZ
05-2025

Bachelor of Science - Elementary Education (K-6)

Athens State University
Florence, AL
05-2021

Skills

  • Microsoft 365 and Azure Support
  • VPN and remote user setup
  • WiFi, Network, DNS configuration/troubleshooting
  • General knowledge of switches, routers, VPNs, and firewalls
  • Penetration Testing
  • Windows server administration, including Active Directory
  • Banner and Kronos
  • Microsoft Office (Excel, PowerPoint, Word, Outlook)
  • Zoom, Google Meet, Microsoft Teams, Loom
  • Networking protocols (TCP/IP, LAN/WAN, DNS)
  • Patch Management/System Hardening
  • Social Media Management
  • Cloud Computing
  • Oracle VM VirtualBox
  • Operating Systems: Kali Linux, Ubuntu, MacOS, Windows
  • Detail-oriented with excellent problem-solving skills
  • Excellent communication and interpersonal skills
  • Data Security

Certification

Alabama Teaching Certification - PDJ-0106-3913

References

Available upon Request

Timeline

Elementary School Teacher

Weeden Elementary School
07.2021 - Current

Administrative Support Specialist (4-H)

Alabama Cooperative Extension System
10.2016 - 04.2018

IPhone Screen Repair Technician

Self-Employed
06.2015 - Current

Agent Assistant (Health Rocks)

Alabama Cooperative Extension System
05.2013 - 08.2015

MBA - Information Assurance And Cybersecurity

Grand Canyon University

Bachelor of Science - Elementary Education (K-6)

Athens State University
PRINCESS JACKSON