Princess-Katrina E. Hudson
Brooklyn,NY
Summary
To obtain a challenging position, in a growth-oriented company, where I can effectively demonstrate my skills and further my development. Seasoned Office Manager offering leadership experience in administrative positions. Well-versed in industry practices and procedures. Top-notch management abilities in financial, personnel and clerical areas.
Overview
18
18
years of professional experience
Work History
Office Manager/Lead Tax Preparer
Straight Tax
01.2016 - 12.2023
- Managed office operations while scheduling appointments for department managers.
- Evaluated employee records and productivity and submitted evaluation reports.
- Maintained computer and physical filing systems.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts, and generated reports for company database.
- Responsible for individual and business tax preparation
- E-filing and paper filing Federal and State for current and past years
- Prescreening applicants to apply for the qualified credit/applying for bank loans
- Meet and greet clients/general office work
- Audit assistance and quality control assistance
- Printing and distribution of all checks to clients and processing direct deposits
- Overseeing 2 other tax preparers and 4 call center agents internationally
- Opening and closing of the office.
Senior Tax Preparer
Liberty Tax Services
01.2010 - 01.2016
- Completed and filed returns with tax departments at local, state, and federal levels.
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Offered clients recommendations to reduce tax liabilities.
- Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Analyzed financial records to verify accuracy of tax returns.
- Identified potential audit red flags to minimize risk of IRS audits.
- Assessed client tax situations to determine best filing options.
- Developed tax plans and projections to help clients meet objectives.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Contacted IRS or other relevant government organizations on behalf of client to address issues related to tax self-preparation.
- Prepared tax returns for clients in various industries according to government regulations and requirements.
- Researched complex tax issues utilizing online resources and professional tax software.
- Maintained compliance by adhering to current tax laws and regulations.
- Utilized tax software to prepare returns and meet deadlines.
Tax Preparer
Smart Tax
01.2009 - 01.2010
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Offered clients recommendations to reduce tax liabilities.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Prepared tax returns, extensions, tax planning calculations, and write-ups for organizations and entities.
- Communicated with clients regarding tax situations, providing guidance on financial decisions.
- Maintained compliance by adhering to current tax laws and regulations.
- Identified potential audit red flags to minimize risk of IRS audits.
Tax Prepaper
Liberty Tax Service
01.2006 - 11.2008
- Maintained complete records of client tax returns and supporting documentation in secured areas.
- Offered clients recommendations to reduce tax liabilities.
- Reviewed clients tax filing papers thoroughly to determine eligibility for additional tax credits or deductions.
- Completed and filed returns with tax departments at local, state, and federal levels.
- Identified potential audit red flags to minimize risk of IRS audits.
- Assessed client tax situations to determine best filing options.
- Maintained compliance by adhering to current tax laws and regulations.
Education
Associates Degree, Fashion Design & Merchandising -
Katherine Gibbs School
New York, New York06.2004
Skills
- Supply Management
- Workforce Management
- Data Entry
- Office Management
- Team Supervision
- Administrative Support
- Customer Service
- Employee Supervision
- Office Administration
- Customer Relations
- Workflow Optimization
Professional Work History
- Office Manager, Straight Tax/Better Credit, 01/01/2016, 12/31/2023
- Senior Tax Preparer, Liberty Tax Services, 01/01/2010, 12/31/2016
- Cashier, Toys R Us, 01/01/2015, 12/31/2015
- Sales/Stock, Toys R Us, 01/01/2014, 12/31/2014
- Tax Preparer, Smart Tax, 01/01/2009, 12/31/2010
- Customer Service, King Pin Entertainment, 01/01/2007, 12/31/2008
- Customer Service, Freedom Student Services, 01/01/2005, 12/31/2007
Specialized Training
- A+ PC Technician
- Microsoft Professional Office 98-00
- Internet Webmaster Foundation
- Bank Teller Course
- First Aid CPR Certification
- Para-Professional Training
- Certified and Fingerprinted with DOE
References
Available Upon Request
Timeline
Office Manager/Lead Tax Preparer
Straight Tax
01.2016 - 12.2023
Senior Tax Preparer
Liberty Tax Services
01.2010 - 01.2016
Tax Preparer
Smart Tax
01.2009 - 01.2010
Tax Prepaper
Liberty Tax Service
01.2006 - 11.2008
Associates Degree, Fashion Design & Merchandising -
Katherine Gibbs School
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