My main drive in helping your company will be based on my tenacity in any decent position offered to me. A position offered to me whereas, I can be able to show my meticulous skills in providing great customer service and a conducive environment for customers should be considered on my behalf. Furthermore, i consider myself an organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Work History
Apartment Leasing Agent
2 Years 5 Months
Chelsea Gardens | 05.2024 - Current
Conducted property tours and highlighted key features and benefits to potential residents, successfully increasing lease conversions by X%.
Handled lease agreements, renewals, and move-out processes, ensuring compliance with all relevant rules and policies.
Coordinated with management teams to address tenant concerns and maintenance requests promptly, enhancing resident satisfaction.
Managed multiple aspects of the leasing process, including lease signing and move-in plans, ensuring a smooth and efficient experience for prospective tenants.
Adaptable and proficient in learning new concepts quickly and efficiently.
Cashier/Cashier Team Lead
1 Year 3 Months
RaceTrac | 11.2022 - 02.2024
Set up new sales displays each week with fresh merchandise.
Assisted customers with returns, refunds and resolving transaction issues.
Worked flexible schedule and extra shifts to meet business needs.
Maintained exceptional cleanliness standards of entire store including sanitized bathrooms, neat coffee area, mopped and swept consistently, and emptied over 50 lbs of trash each shift.
Obeyed orders promptly from direct managers to complete daily tasks for overall guest satisfaction.
Improved transaction speed without sacrificing accuracy by staying up-to-date on product pricing changes.
Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.
Guest Service Associate
4 Months
Target | 11.2021 - 03.2022
Streamlined check-out processes for increased efficiency and guest satisfaction.
Welcomed and acknowledged guests with smile, eye contact, and friendly verbal greeting using guest's name, boosting overall guest satisfaction.
Implemented upselling techniques during transaction, increasing revenue and sales for the store.
Handled issues quickly and effectively through active listening, conflict resolution, and dynamic communication skills.
Certified Nursing Assistant
11 Months
KindTouch Healthcare | 02.2018 - 01.2019
Patiently met client's needs and assisted when necessary.
Collaborated with nursing staff to create individualized care plans tailored to each patient's needs.
Transported patients between appointments and testing locations.
Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
These characteristics are effective for customer relations and interactions because it builds ability to understand your clients' needs and best ways to handle each problem.
Cashier Team Lead
4 Months
Atlanta Best Wings | 10.2017 - 02.2018
Managed cash registers, ensuring accurate accounting and reducing discrepancies in daily reports.
Performed cash, card and check transactions to complete customer purchases.
Communicated with customers and team members to solve problems.
Maintained current knowledge of store promotions and highlighted sales to customers.
Mentored new team members on POS system operation, customer service strategies, and sales goals.
Crew Member
8 Months
Wendy's | 01.2017 - 09.2017
Learned to properly use a POS and Computer based software for cashiers and monetary transactions.
Learned a comfortability level of interacting with customers and their needs.
Processing specific orders, using a friendly tone, and learning to say “welcome” and “thank-you" to every customer.
Self-motivated, with a strong sense of personal responsibility.
Education
Bachelor Of Science - Nursing
Georgia Gwinnett College | Lawrenceville, GA
Extracurricular Activities: Nursing book club and Job fairs.
NSS (Nursing School Sisters) Member.
Certified Nursing Assistant - Nursing Assistance
Educational Career and Resources of GA | Lilburn, GA | 06.2017
Diploma
South Gwinnett High School | Snellville, GA | 05.2017
Member of the dance team (South Dance Alliance) South Gwinnett High School.
Honor Roll in 10th grade- Rewarded for maintaining As and Bs average throughout my course study
Academic Achievement Award
Skills
Can perform tasks on computer and computer-based products.
Attentive and acquiescent.
Comfortable standing for long period of time.
Delivers exceptional customer service.
Dependable team player.
Reliability.
Cash Handling.
Microsoft Office.
Certification
Certified Nursing Assistant License
Timeline
Apartment Leasing Agent
Chelsea Gardens
05.2024 - CurrentRead More
Cashier/Cashier Team Lead
RaceTrac
11.2022 - 02.2024Read More
Guest Service Associate
Target
11.2021 - 03.2022Read More
Certified Nursing Assistant
KindTouch Healthcare
02.2018 - 01.2019Read More
Cashier Team Lead
Atlanta Best Wings
10.2017 - 02.2018Read More
Crew Member
Wendy's
01.2017 - 09.2017Read More
Georgia Gwinnett College
Bachelor Of Science from Nursing
Read More
Educational Career and Resources of GA
Certified Nursing Assistant from Nursing Assistance
Read More
South Gwinnett High School
Diploma
Read More
References
Pastor Stanley Nwandu, (678-770-4723) Mentor and Counselor
Mrs. Loretta Nwandu, (404-903-7352) Life coach and Mentor