Paola Gomez
Snellville,GA
Summary
Detail-oriented professional with experience in leasing and dental office environments. Skilled in managing lease agreements, utilizing property management software, and providing exceptional customer support to ensure compliance and tenant satisfaction. Dedicated professional with strong customer service skills. Experienced in managing lease agreements and enhancing tenant satisfaction through effective communication and problem-solving.
Overview
8
8
years of professional experience
Work History
Leasing Agent
Independence Realty Trust
Alpharetta, Georgia
03.2024 - 12.2025
- Assisted clients in finding suitable rental properties based on their needs.
- Conducted property tours and highlighted key features to prospective tenants.
- Managed lease agreements and ensured compliance with company policies.
- Utilized property management software for tracking applications and leases.
- Provided exceptional customer service to enhance tenant satisfaction levels.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
- Processed applications by conducting background checks and verifying references.
- Provided customer service to existing tenants by responding to inquiries promptly.
- Greeted prospective tenants, answered questions, and provided tours of the property.
Dental Front Office Receptionist
Dr. Ricardo Montes de Oca
Brookhaven, GA
05.2018 - 11.2022
- Greeted patients and managed front desk operations efficiently.
- Scheduled appointments and maintained the office calendar effectively.
- Handled patient insurance verifications and processed billing information accurately.
- Managed patient records using dental management software proficiently.
- Assisted in maintaining a clean and organized front office environment.
- Answered phone calls and responded to patient inquiries promptly.
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Answered phone calls, scheduled appointments and verified patient insurance coverage.
Education
High School Diploma -
Cross Keys High School
Brookhaven, GA05-2018
Skills
- Customer service
- Client relations
- Insurance verification
- Communication skills
- Problem solving
- Time management
- Detailed record-keeping
- Accurate payment posting
- Payment posting experience
- Billing processes
- Attention to detail
- Bank deposits
Languages
English
Professional
Spanish
Professional
Timeline
Leasing Agent
Independence Realty Trust
03.2024 - 12.2025
Dental Front Office Receptionist
Dr. Ricardo Montes de Oca
05.2018 - 11.2022
High School Diploma -
Cross Keys High School