Semaj Dyson
Redford,MI
Summary
Upbeat, customer-focused and responsive team leader with strong background in sales/marketing management combined with motivational and encouraging style. Focused, problem-solver and planner able to take on routine and complex job functions to promote business success. Well-organized and excellent interpersonal communication professional and positive attitude.
Overview
10
10
years of professional experience
Work History
Leasing Agent
Ardent communities/Liberty Group Staffing
Columbus/Detroit, OH/MI
10.2022 - Current
- Contacted and followed up with tenants on renewal notices.
- Led property tours to showcase amenities to prospective tenants and offered valuable information regarding major features.
- Settled tenant conflicts using persuasive communication skills and expert knowledge of leasing agreements.
- Promoted property to businesses in local area through marketing collateral, phone calls and email messages.
- Experienced in dealing with new construction, luxury apartments, condominiums and over-55 communities.
- Prepared lease paperwork and obtained signatures and first payments from new residents.
- Tracked leads using CRM software and followed up with interested parties.
- Answered calls and responded to inquiries from various parties using strong active listening and open-ended questioning skills to resolve problems.
Beauty Consultant
Beauty supply center
Marietta, GA
09.2020 - 09.2021
- Showed customers how to apply makeup and other products to achieve desired looks.
- Trained staff on strategies for regularly surpassing sales goals.
- Finalized purchases and processed payments.
- Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
- Answered incoming telephone calls to provide store, products and services information.
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items.
Manager
Express
Kalamazoo, MI
10.2015 - 08.2016
- Rotated inventory from oldest to newest to maintain fresh stock.
- Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
- Restocked inventory upon shipment arrival and checked merchandise into system to maintain accurate records.
- Trained employees on store security, monetary procedures and customer service expectations.
- Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
- Recruited and hired qualified candidates to fill open positions.
Keyholder Manager
The salvation army
Livonia, MI
01.2015 - 10.2015
- Price and stock items, supervise employees and rehabilitation community service workers.
- Operated cash register.
- Answered questions and resolved concerns.
- Maintained store in clean and neat manner.
- Managed store security needs as required.
- Organized schedules, workflows and shift coverage to meet expected business demands.
- Opened and closed store by processing daily paperwork, balancing register drawers, producing staffing schedules and preparing deposits.
- Trained employees on additional job positions to maintain coverage of roles at all times.
Education
Some College (No Degree) - Real Estate Property Management
School Craft Community College
Livonia, MISkills
- Phone and Email Etiquette
- Microsoft Office
- Store opening and closing procedures
- Bank Deposits
- Team Training and Development
- Customer Service Management
- Employee supervision and motivation
- Staff training and development
- Team-oriented
- Outstanding communication skills
- Sales professional
- Organization
- Customer service
- Problem resolution
- Time Management
- Leasing and Sales
- Office Management
- Business Development
- Customer Service
- Fair Housing Mandates
- Multi-Family Property Management
- Sales and Marketing Aptitude
- Entrata
- Rent Collection
Timeline
Leasing Agent
Ardent communities/Liberty Group Staffing
10.2022 - Current
Beauty Consultant
Beauty supply center
09.2020 - 09.2021
Manager
Express
10.2015 - 08.2016
Keyholder Manager
The salvation army
01.2015 - 10.2015
Some College (No Degree) - Real Estate Property Management
School Craft Community College