Princess tatum
Richmond
Summary
Dedicated professional with exceptional customer service skills. Experienced in enhancing guest experiences through personalized service and adaptability in fast-paced environments.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Ice Cream Artist
Fulshear, TX
09.2025 - Current
- Crafted unique ice cream flavors, enhancing customer satisfaction and experience.
- Operated ice cream machines efficiently, maintaining high-quality production standards.
- Assisted in training new staff on techniques and safety protocols for equipment use.
- Collaborated with team members to ensure smooth service during peak hours.
- Maintained cleanliness and organization of work area, adhering to health regulations.
- Monitored inventory levels, assisting in supply ordering to prevent stock shortages.
- Engaged with customers, providing recommendations and personalized service based on preferences.
- Demonstrated flexibility in adapting to changes in seasonal demand or special event requirements, maintaining consistently high performance levels at all times.
- Assisted in inventory management, ensuring adequate stock of ingredients and supplies for daily operations.
Restaurant Hostess
Mezze #1
Fulshear, TX
08.2025 - 08.2025
- Greeted and seated guests, ensuring a welcoming atmosphere.
- Communicated effectively with kitchen staff to ensure timely service.
- Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
- Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
Host/Game Room Attendant
AGR Sports
Katy, TX
08.2024 - 02.2025
- Managed reservations and coordinated seating arrangements to optimize guest flow.
- Trained new hosts on operational procedures and customer service best practices.
- Handled guest inquiries and resolved issues promptly to maintain satisfaction levels.
- Monitored cleanliness of dining areas, ensuring compliance with health regulations.
- Assisted in event planning by coordinating logistics for special occasions and group bookings.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Took reservations by phone and walk-in, keeping scheduling demands.
- provided detailed safety instruction to groups of all ages with a firm yet energized and friendly tone
Education
High School Diploma -
Foster High School
Richmond, TX05-2025
Skills
- Exceptional customer service
- Food safety
- Sanitation and cleanliness
- Staff training and development
- Adaptability to change
- Sales and upselling
- Allergy awareness
- Strong communication
- Teamwork
- Dependable and responsible
Certification
TABC- alcohol handlers,
Food handlers
Timeline
Ice Cream Artist
09.2025 - Current
Restaurant Hostess
Mezze #1
08.2025 - 08.2025
Host/Game Room Attendant
AGR Sports
08.2024 - 02.2025
High School Diploma -
Foster High School