PRINCESS TURNER
Houston,TX
Summary
Dynamic professional with extensive experience in customer service and inventory management at Walmart. Proven ability to enhance brand loyalty and optimize operations through effective communication and decision-making. Recognized for achieving a 100% customer service rating while efficiently handling cash transactions and fostering team collaboration.
Overview
7
7
years of professional experience
Work History
Cashier, Call Representative
Walmart
Missouri City, Texas
04.2024 - Current
- Cashier
- Costume service rating 100%
- Stocking
- 1000 items per hour on register
- Taking care of costumer calls, transfering
Server, Host, Food Runner
Fat Crab
Houston, Texas
08.2022 - 01.2025
- Delivered food and beverages promptly to enhance guest experience.
- Maintained cleanliness and organization of dining area throughout shifts.
- Provided exceptional customer service to ensure satisfaction in fast-paced environment.
- Assisted in training new servers on menu items and service standards.
- Took customer orders accurately and efficiently to streamline operations.
- Performed opening and closing duties, including setting up dining area and restocking supplies.
Assistant Manager
Bakexbri LLC
Fresno, Texas
01.2019 - 11.2023
- Helped run smooth operations by independently handling day-to-day requirements
- Improved customer relations, maintained brand loyalty, and recaptured lost revenue opportunities by smoothly handling escalated problems
- Maintained operational performance by skillfully handling opening and closing tasks
- Optimized inventory for maximum revenue generation
- Run all social media platforms, handled online orders
- Maintained inventory
Sales Associate
Macys
Las Vegas, Nevada
11.2021 - 06.2023
- Helped customers navigate store, complete sales, and process returns
- Resolved concerns using strong communication and conflict management skills combined with expert sales abilities
- Created memorable customer experiences by offering personalized sales support
- Created great customer experiences with personalized sales support
Education
high school -
Democracy Prep
06.2021
Skills
- Decision making
- Cash handling and register operation
- Customer service and support
- Inventory management
- Point of sale systems
- Brand loyalty strategies
- Effective communication
- Team collaboration
Websites
Accomplishments
- Improved Customer Satisfaction, Achieved 20% increase in customer satisfaction ratings through effective problem-solving strategies.
- Optimized Inventory Turnover, Increased inventory turnover by 15% through efficient stock management and reordering practices.
- Enhanced Social Media Presence, Boosted social media engagement by 40% leading to increased online sales.
- Revenue Recovery Success, Generated additional $50,000 in revenue by recapturing lost customers.
Training
Democracy Prep, Democracy Prep at the Agassi Campus
Languages
English, Advanced
Passions
Bettering work environment
Timeline
Cashier, Call Representative
Walmart
04.2024 - Current
Server, Host, Food Runner
Fat Crab
08.2022 - 01.2025
Sales Associate
Macys
11.2021 - 06.2023
Assistant Manager
Bakexbri LLC
01.2019 - 11.2023
high school -
Democracy Prep
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