Princess Aubrey Grace Bequin
Mandaluyong,Philippines
Summary
At China Bank Corporation, I excelled as a Bank Teller, adeptly managing high-volume transactions and ensuring accuracy in cash drawer balances, demonstrating exceptional professionalism and customer service. My expertise in fraud detection and commitment to maintaining confidentiality fostered trust and loyalty among clients, significantly enhancing customer satisfaction and retention.
Overview
4
4
years of professional experience
Work History
Bank Teller
China Bank Corporation
06.2020 - Current
- Contributed to a welcoming branch environment by maintaining a clean and organized workspace for staff members and customers.
- Managed high-volume transactions during peak hours while maintaining attention to detail, ensuring seamless customer experience.
- Answered customer inquiries regarding account balances, transaction history, service charges, and interest rates.
- Balanced cash drawers accurately at the end of each shift, minimizing discrepancies in financial records.
- Counted and packaged currency and coins.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Arranged monies received in cash boxes and coin dispensers according to denomination.
- Supported branch management in achieving operational excellence through adherence to regulatory guidelines and internal procedures.
- Trained new hires on customer service policies and procedures.
Education
Bachelor of Science - Business Administration Major in Management
Liceo De Cagayan University
Rodolfo N. Pelaez Blvd, Cagayan De Oro05.2017
Bachelor of Science - Bachelor of Science in Business Administration
Jose Rizal University
80 Shaw Blvd, Mandaluyong, 1552 Metro Manila, Ph05.2020
Skills
- Professionalism and Courtesy
- Strong Work Ethic
- Listening and Comprehension
- Transaction Processing
- Deposit and withdrawal management
- Cash handling expertise
- Balance Transfers
- Currency Exchange
- Payment Processing
- Fraud Detection Abilities
- Signature Verification
- Identity Verification
- Reliable and Responsible
- High-Stress Tolerance
Languages
Tagalog
Native or Bilingual
English
Native or Bilingual
Timeline
Bank Teller
China Bank Corporation
06.2020 - Current
Bachelor of Science - Business Administration Major in Management
Liceo De Cagayan University
Bachelor of Science - Bachelor of Science in Business Administration
Jose Rizal University
Similar Profiles
GEMAIAH DENISE SANTOALLAGEMAIAH DENISE SANTOALLA
Credit Analyst at CHINA BANK CORPORATIONCredit Analyst at CHINA BANK CORPORATION
Wai Choi Chung (SAM)Wai Choi Chung (SAM)
Vice President of Lending at China Construction Bank (Asia) Corporation LimitedVice President of Lending at China Construction Bank (Asia) Corporation Limited
Xin ChenXin Chen
Bank Lobby Manager at CHINA CONSTRUCTION BANK CORPORATIONBank Lobby Manager at CHINA CONSTRUCTION BANK CORPORATION