Professional Summary
Overview
Work History
Education
Skills
Certification
Timeline

Princess Grace Gonzaga Pangan

Target
Elgin,IL
1
Certification
2
years of professional experience

Caring and dependable student completing nursing prerequisites at Elgin Community College. CNA-trained with strong communication, teamwork, and problem-solving skills. Experienced in fast-paced environments with a focus on safety, cleanliness, and helping others feel comfortable and respected.

Work History

Barista

1 Year 5 Months
Starbucks, Target | 03.2025 - Current
  • Served as a Play Caller, helping coordinate team workflow and ensuring smooth and efficient operations during busy shifts.
  • Prioritized food safety and sanitation standards while preparing beverages and handling food.
  • Provided friendly and attentive customer service while addressing guest questions and concerns.
  • Supported team members by communicating priorities, assisting with tasks, and helping maintain efficient service.

Guest Advocate

2 Years
Target | 08.2024 - Current
  • Assisted guests with checkout, returns, exchanges, and order-related concerns.
  • Resolved guest questions and concerns by providing accurate and helpful customer service.
  • Answered incoming phone calls and directed guests to the appropriate departments or resources.
  • Managed guest traffic and maintained an organized, efficient service area during busy periods.
  • Maintained a clean, organized backroom and ensured supplies and work areas were properly arranged.
  • Communicated effectively with guests and team members to address concerns and provide timely assistance.

Education

Associate of Science - Nursing

Elgin Community College | Elgin, IL
  • Currently completing prerequisites coursework.
  • Dean's List 2025-Present
  • 3.6 GPA

Certified Nursing Assistant

Elgin Community College | Elgin, IL | 08-2026

High School Diploma

Crystal Lake South High School | Crystal Lake, IL | 05-2023
  • Honor Roll 2020-2023
  • 4.0 GPA

Skills

Time management
Friendly and outgoing
Attention to detail
FLUENT IN Tagalog/Filipino
Multitasking

Certification

  • CNA - Certified Nurse Assistant

- State Exam In Progress

  • Basic Life Support - American Heart Association May 2026

Timeline

Barista

Starbucks, Target
03.2025 - CurrentRead More

Guest Advocate

Target
08.2024 - CurrentRead More

Elgin Community College

Associate of Science from Nursing
Read More

Elgin Community College

Certified Nursing Assistant
Read More

Crystal Lake South High School

High School Diploma
Read More
Princess Grace Gonzaga Pangan