Customer Service Professional experienced in fast-paced environments, delivering clear communication and prompt responses to customer needs. Contributed to positive customer experiences and team outcomes through strong teamwork and adaptability to changing priorities.
Overview
2
2
Languages
7
7
years of professional experience
Work History
Cashier
Jack in the Box
Laredo, TX
08.2026 - Current
Greeted customers entering store and responded promptly to customer needs.
Learned menu items thoroughly, enabling effective communication with customers regarding orders.
Supported promotional initiatives by informing customers about special offers and deals.
Welcomed customers into the store with a friendly demeanor to enhance their shopping experience. entering store and responded promptly to customer needs.
Spark Delivery Driver
Walmart
Laredo, TX
10.2022 - 02.2023
Delivered products efficiently to customers, ensuring timely and accurate completion of orders.
Operated delivery vehicles in compliance with safety regulations and company policies.
Collaborated with store teams to optimize delivery routes and schedule adjustments as needed.
Collaborated with store teams to optimize delivery routes and schedule adjustments.
Uber Eats Driver
Uber Eats
Laredo, TX
06.2022 - 09.2022
Delivered orders promptly while ensuring adherence to food safety regulations
Navigated efficiently using GPS technology for optimal route selection
Communicated effectively with customers to enhance service experience
Maintained vehicle cleanliness and inspected for operational efficiency
Team Leader, Sales Operations
Jack in the Box
Laredo, TX
06.2020 - 08.2022
Led sales operations team to streamline processes and enhance efficiency across multiple locations.
Analyzed sales data to identify trends, informing strategic decisions and optimizing inventory management.
Collaborated with cross-functional teams to execute promotional campaigns, driving customer engagement and revenue growth.
Implemented training programs for new staff, improving onboarding effectiveness and team productivity.
Streamlined sales processes to improve efficiency and productivity within the team.
Cashier
Jack in the Box
Laredo, TX
02.2020 - 07.2020
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Processed customer transactions efficiently using point-of-sale (POS) systems.
Maintained accurate cash drawer, ensuring balanced end-of-shift reports.
Assisted in maintaining cleanliness and organization of front counter and dining area.
Collaborated with team members to ensure fast-paced service during peak hours.
Welcomed customers and helped determine their needs.
Built relationships with customers to encourage repeat business.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Teacher Aid
Stepping Stones Child Care and Learning Center
Laredo, TX
08.2019 - 10.2019
Supported children's learning through individualized attention and encouragement.
Facilitated a safe and engaging learning environment for diverse learners.
Collaborated with staff to address children's social and emotional needs.
Assisted lead teacher in implementing lesson plans and classroom activities.
Communicated effectively with parents regarding student progress and behavior.
Organized classroom materials and maintained cleanliness for optimal learning conditions.
Facilitated small group instruction for targeted skill development, boosting overall academic performance.