Highly responsible, organized and self-motivated with experience in administration and accounting. Proven performance in relationship-building and communicating effectively with clients and customers of diverse cultures, talents, and experiences. Advanced Microsoft Office and QuickBooks experience.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Fountain Inn, South Carolina
09.2024 - Current
Operated cash registers to process customer payments.
Ensured all equipment was maintained in proper working order according to manufacturer's instructions.
Followed safety procedures while operating machinery such as grinders and espresso machines.
Created promotional displays for advertising special events or promotions at the cafe.
Provided excellent customer service by responding to inquiries quickly and professionally.
Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
Greeted customers and took orders for coffee drinks, food items, and other beverages.
Organized workstations efficiently so that tasks could be completed quickly during peak hours.
Greeted and communicated with customers to take beverage orders and offer recommendations based on taste preferences.
Managed morning rush of customers daily with efficient, levelheaded customer service.
Administrative Staff
RIO Body Wax
01.2021 - 04.2022
Performed all store opening and closing duties.
Scheduled customer appointments.
Attended to customers in a friendly and timely manner.
Resolved customer inquiries in a professional and timely manner.
Managed cash registers.
Performed end-of-day processes.
Scheduled and received weekly shipments of products.
Assisted with onboarding and training of new employees.
Office Administrator
H & R Drywall and Paint
01.2020 - 12.2020
Organized office operation and procedures.
Handle internal communications with builders as well as external with vendors and clients.
Developed strong relationships with customers.
Communicated with contractors daily to schedule jobs according to builders’ requests.
Ordered and scheduled deliveries to work sites.
Conducted weekly payroll.
Resolved homeowner inquiries/requests.
Maintained inventory of all products and supplies.
Managed account payables.
Created and distributed inventory reports.
Education
High School Diploma -
Lauren’s District 55 High School
01.2020
Skills
Bilingual (English/Spanish)
Professionalism
Exceptional communication skills
Adaptability
Strong client relations
Personal responsibility
Strong time management
Effective listener
Work well with others
Able to grasp new concepts and skills quickly
Team player
QuickBooks
Microsoft Office
Certification
South Carolina Seal of Biliteracy, Proficiency in multiple languages as prescribed by the South Carolina Department of Education, 05/01/20, Present