Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.Always on time I’m scheduled , I am will to learn new challenges.
Overview
14
14
years of professional experience
Work History
Lexington Chiropractic Center
Receptionist front desk
Passaic, NJ
02.2022 - Current
Maintained detailed records of patient history, diagnosis, treatments performed, progress notes, and recommendations for future care.
Ordered diagnostic tests such as x-rays or MRIs when necessary to aid in diagnosis and treatment decisions.
Managed office staff including scheduling appointments, processing payments from insurance companies or clients directly, maintaining inventory of supplies and equipment.
Documented and maintained accurate and updated patient case histories.
Obtained and recorded medical histories and ordered diagnostic images to diagnose health problems.
Translated a variety of documents from English to Spanish, including legal contracts and medical records.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Lazer Ship
Data Entry Work
Secaucus, NJ
10.2020 - 07.2022
Provided technical support to staff on data entry related tasks.
Trained new employees on proper data entry techniques as well as applicable software programs.
Created reports from existing data sources, ensuring accuracy and timeliness of information.
Resolved customer inquiries concerning their personal or account information stored within the company's databases.
Reviewed entire system database for compliance with data requirements specified by vendor and team members.
Resolved customer complaints or answered customers' questions.
Scanned documents and images into computer systems accurately and efficiently.
Verified accuracy of scanned information by comparing it with original document.
Scanned boxes+ products per day and put away at correct warehouse locations.
Labeled packages according to specifications.
Transported packages to customers' vehicles.
Quick Chek
Cashier
Belleville, NJ
08.2010 - 10.2020
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Assisted with customer requests and answered questions to improve satisfaction.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Delivered products to customer locations on time.
Verified that customers were of legal age to purchase alcohol or tobacco products.
Accepted cash and credit card payments, issued receipts and provided change.
Trained new team members in cash register operation, stock procedures and customer services.
Scanned merchandise using point-of-sale system for accurate purchase totals.
Greeted customers promptly and responded to questions.
Scanned items and checked pricing on cash register for accuracy.
Education
Associate of Science - Certified Medical Assistant
National Career Institute
East Orange, NJ
09-2023
Bachelor of Science - Biology
Kean University
Union, NJ
09-2018
Skills
Patient Examinations
Microsoft Word
Communication
Verbal And Written Communication
Documentation And Reporting
Fluent In Spanish and English
Customer Service
Ultra sound
Schedule appointment (insurance)
Timeline
Lexington Chiropractic Center
Receptionist front desk
02.2022 - Current
Lazer Ship
Data Entry Work
10.2020 - 07.2022
Quick Chek
Cashier
08.2010 - 10.2020
Associate of Science - Certified Medical Assistant
National Career Institute
Bachelor of Science - Biology
Kean University
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