Priscilla Ayala
Kent
Summary
Dynamic Store Manager with a proven track record at TJ Maxx, excelling in customer service and team leadership. Expert in inventory management and merchandising strategies, driving sales growth and enhancing operational efficiency. Committed to training and mentoring staff, fostering a positive work environment that maximizes profitability and customer satisfaction.
Overview
7
7
years of professional experience
Work History
Store Manager
TJ Maxx
Kent, WA
10.2023 - Current
- Supervised daily store operations, ensuring optimal customer service and efficient workflow.
- Trained and mentored staff on product knowledge and sales techniques to enhance team performance.
- Managed inventory levels, implementing effective stock replenishment strategies to minimize shortages.
- Developed promotional displays and merchandising strategies to increase product visibility and sales.
Store Manager
Small Threads for Kids
Redmond, WA
05.2023 - 10.2023
- Oversaw daily store functions to maintain seamless operations.
- Trained and mentored staff on product knowledge and sales techniques to enhance team performance.
- Managed inventory levels, implementing effective stock replenishment strategies to minimize shortages.
- Developed promotional displays and merchandising strategies to increase product visibility and sales.
Assistant Manager
Marshalls
Issaquah, WA
01.2019 - 05.2023
- Assisted in training and onboarding new team members to enhance operational efficiency.
- Collaborated with management to implement merchandising strategies that increased product visibility.
- Monitored inventory levels and coordinated stock replenishment to optimize sales opportunities.
- Developed and maintained strong customer relationships, ensuring high levels of satisfaction and loyalty.
Education
High School Diploma -
Mt. Pleasant
San JoseSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Training and mentoring
- Store opening and closing
- Customer service management
- Team leadership
- Friendly and positive
- Inventory management
- Store merchandising
- Shift scheduling
- Employee training
- Inventory control
- Recruitment and hiring
- POS systems
- Goals and performance
- Policies and procedures
- Employee scheduling
- Payroll management
- Operational efficiency
- Loss prevention procedures
- Performance reviews
- Sales analysis
- Sales coaching
- Maximizing profitability
- Flexible schedule
- Leading staff meetings
- Verbal and written communication
- Market analysis
- Customer feedback analysis
Timeline
Store Manager
TJ Maxx
10.2023 - Current
Store Manager
Small Threads for Kids
05.2023 - 10.2023
Assistant Manager
Marshalls
01.2019 - 05.2023
High School Diploma -
Mt. Pleasant