Priscilla Bartelli
Los Angeles
Summary
- Engaging sales associate committed to providing outstanding customer service while maximizing sales. Offering solid foundation in problem-solving and teamwork, eager to learn and develop in professional environment. Contributes keen ability to quickly grasp new concepts and apply them effectively in practical situations. Ready to use and develop analytical and project management skills in Techinical Expert role.
Overview
5
5
years of professional experience
Work History
Specialist
Apple
12.2024 - Current
- Followed all company policies and procedures to deliver quality work.
- Collaborated with cross-functional teams to achieve goals
- Enhanced customer satisfaction with timely and accurate issue resolution.
- Leveraged Apple tools to ensure minimal downtime for customers and maximizing product usability.
- Diagnosed and troubleshot technical issues related to macOS, iOS, and other Apple products to deliver solutions
- Developed and maintained strong relationships with customers, providing tailored solutions and ensuring long-term satisfaction and loyalty to the Apple brand.
Spa Front Desk
Equinox Gym
11.2022 - 11.2023
- Handled payment processing and provided customers with receipts and proper bills and change
- Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process
- Received incoming calls and coordinated with staff to fulfill customer requests
- Scheduled appointments and maintained and updated appointment calendars
Server
Islands Restaurant
03.2021 - 09.2022
- Effectively multitasked within a fast-paced environment
- Went above and beyond expectations by helping out with various tasks to support teammates and provide customer service
- Suggested additional items and offered samples of weekly promotional items to increase store sales
- Greeted guests with friendliness and professionalism
- Operated POS terminals to input orders, split bills, and calculate totals
Store Associate
ND Toys
08.2019 - 03.2020
- Facilitated the distribution of Lego pieces to be shipped globally
- Organized and categorized various Lego pieces in sets in preparation for distribution
Education
Biology -
Santa Monica College
Santa Monica, CA06.2025
Skills
- Personable nature
- Follows directions
- Reliable and punctual
- Excellent communication skills
- Technical issue resolution
- Teamwork and collaboration
- Problem-solving
- Attention to detail
- Critical thinking
Timeline
Specialist
Apple
12.2024 - Current
Spa Front Desk
Equinox Gym
11.2022 - 11.2023
Server
Islands Restaurant
03.2021 - 09.2022
Store Associate
ND Toys
08.2019 - 03.2020
Biology -
Santa Monica College
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