Priscilla Briggs
Aledo,TX
Summary
I have over 23 years of professional working experience primarily in the healthcare sector. I have demonstrated proficiency in every position held while exceeding expectations and meeting metrics as assigned. My communication, problem-solving, and prioritization skills are remarkable and I can work effectively within multidisciplinary teams. During my tenure, I have gained experience with many programs and platforms including Microsoft Office, Microsoft Teams (as well as various other meeting platforms), One Note, PDF editor, and various database and electronic medical record programs. I am often the person to troubleshoot and assist in the continued education of learning computer programs as I learn and work with technology with ease. I am currently seeking a role outside of healthcare in hopes of expanding my current knowledge base in the business realm. I hope to find a role that will foster my continued growth and interest.
Overview
23
23
years of professional experience
1
1
Certification
Work History
Clinical Documentation Integrity Specialist
UT Southwestern Medical Center
02.2023 - Current
- Work remotely
- Utilize Microsoft Office, Microsoft Teams, Outlook, as well as various other programs
- Consistently maintain and exceed departmental metrics.
- Review medical record for accurate and/or inconsistent documentation and facilitate corrections.
- Communicates effectively with Multidisciplinary Team to ensure accurate and complete documentation of all relevant diagnoses, procedures, and treatments.
- Provides education on clinical documentation opportunities to support acuity, quality, and coding.
- Facilitates appropriate clinical documentation to ensure that the level of services and acuity of care are accurately reflected in the medical record to improve overall quality and completeness of clinical documentation
- Initiates Physician Queries for clarification and specificity as appropriate, following established query guidelines for compliant queries
- Performs follow-ups to ensure clarification was documented prior to discharge
- Performs follow-up reviews and updates CDI/DRG worksheet to reflect changes in patient status, to verify the most appropriate PDX and DRG and validate supporting documentation
- Works collaboratively with the Coding and Quality Teams to ensure the clinical documentation fills the 'gaps' between clinical and coding language
- Maintains an expert level of knowledge of CDI related practice and performance.
Trauma PI Specialist / Trauma Nurse Clinician
JPS Health Network
05.2019 - 02.2023
- Key participant in preparation for Level 1 certification reverification visit where PI sector was named as a strength
- Utilize DI5, Epic EMR, Microsoft Office, Outlook, Zoom, Adobe editor, as well One Note
- Develop orientation and training resources for the department as well assist in the orientation of new staff
- Develop and maintain weekly and monthly department reports and dashboards, and share them with key stakeholders. Be able to discuss outliers as needed, and use spreadsheets, tables, and Pivot tables as necessary.
- Help facilitate Video Debriefing conferences and weekly Trauma Quality conferences.
- Prepare and report cases during the Peer Review conference.
- Complete data abstraction through thorough medical record review of injured patients
- Participate in trauma case reviews, escalation of events through quality committees, and linking performance improvement data to action plans, education programs, and/or outreach Supports the Trauma Performance Improvements and Patient Safety Program (PIPS) through assisting with identification of complications, comorbidities, and compliance with trauma guidelines
- Assists the trauma quality program with coordination, investigation, analysis and response to quality/patient safety issues, events, significant care issues and trends
- Assists with assessing root cause analysis, failure modes and effects analysis, and process improvement, working with multidisciplinary teams
- Track and report any identified quality issues, including sentinel events, deaths, transfers, complications, adherence to trauma service guidelines, and variances from care plans
- Assists with maintaining and evaluating trauma practice management guidelines
- Monitor trauma care from all phases of care (pre-hospital to discharge) for complications, compliance with audit filters, and standards of care
- Maintains knowledge of current and internal quality indicators and standards.
Nurse Educator
Complete Emergency Care
01.2019 - 05.2019
- Develop, implement, evaluate, and facilitate educational plans/programs with a variety of learning experiences using a range of instructional methods
- Facilitate and participate in the facility compliance with required training requirements
- Serve as a consultant for staff in areas of program development, clinical practice, and professional development
- Serve as an active member of committees focused on such areas as safety, infection control, and staff competency
- Demonstrate strong knowledge of standards and regulations related to staff development and patient education.
Staff RN
Cook Children's Medical Center
10.2018 - 03.2019
- Contract position Winter Plan
- Emergency Department
- Continuously use nursing process including assessment, prioritization, advocating, and problem solving
- Use assessment and time management skills to care for high volumes of patients ranging in levels of acuity
- Develop and implement nursing care and patient education.
Staff RN / Interim ER Manager
Medical City Fort Worth
10.2017 - 10.2018
- Contract position
- Emergency Department
- Care for various high acuity patients as they come though the Emergency Department
- Filled in as Charge Nurse as need arose
- Interim ER Manager from October 2017-February 2018
- Oversaw the daily workflow, staffing, orientation, training and developing of employees within the department
- Responsible for scheduling and payroll
- Work directly with ED Director to promote quality metrics and patient satisfaction.
Director of Operations
Excel ER
04.2015 - 09.2017
- Freestanding Emergency Room
- Laid off due to company downsizing and position eliminated
- Started as Nurse Manager/Facility Administrator in first location in Weatherford, Texas and Moved into a Regional Operations Manager role after second location opened
- Moved into Director of Operations role after successfully opening 9 locations in just over a year
- Involved with the overall operations of all 9 facilities
- Served as the main point of contact for all facilities and was the liaison between departments, vendors, and owners to work clinical shifts during all roles
- Responsible for developing and implementing company policies/procedures as it pertains to HR, Clinical, and Business operations
- Organized, directed, and administered the Nursing/Patient Care Services to provide the level of care required by current medical and nursing standards
- Reviewed and evaluated administrative and clinical nursing procedures within the facility
- Worked closely with Facility Administrators, Medical Directors, and Managing Partners offering advice on the best ways to improve facility care and maintenance
- Maintained knowledge of regulatory requirements related to the service (EMTALA, and State Health Department) and develop methodologies to review and ensure compliance.
Patient Flow Facilitator
JPS Health Network
10.2014 - 04.2015
- Facilitated the flow of patients through the Emergency department
- Remained in constant communication with staff nurses, Team Leader, and Bed Control to help expedite patient care and throughput through the department
- Identified challenges and delays of patient disposition
- Served as Acting Team Leader when full-time TL not on staff
- Served as Trauma Coordinator when full-time coordinators were not on staff
- Acted as resource nurse for department staff
- Assisted with patient relation issues/complaints
- Worked as staff nurse as staffing needs arose.
Staff RN
JPS Health Network
05.2010 - 10.2014
- Emergency Department
- Used nursing process including assessment, prioritization, and advocating, problem solving
- Used assessment and time management skills to care for high volumes of patient ranging in levels of acuity
- Developed and implemented nursing care and patient education
- Served as Trauma Coordinator when full-time coordinators were not on staff.
Staff RN
Cook Children's Medical Center
10.2012 - 04.2013
- Contract position - Winter Plan
- Short Stay Unit
- Provide necessary medical care and education to patient and families regarding disease process and assess readiness for patient/families to be discharged home.
Sexual Assault Nurse Examiner
JPS Health Network
01.2010 - 01.2012
- Provided timely, non-judgmental, compassionate care to the sexual assault victim to include a forensic exam, prophylaxis for pregnancy and sexually transmitted diseases, photographic documentation, referrals for appropriate medical and psychological follow-up, support and participation in legal proceedings
- Followed protocols established by the Medical Director and/or management of the SANE Program
- Done as an on-call basis with various shifts throughout the month to provide 24-hour coverage to victims of Sexual assault.
Staff RN
Cook Children's Medical Center
01.2010 - 05.2010
- Emergency Department
- Used nursing process including assessment, prioritization, and advocating, problem solving
- Used assessment and time management skills to care for high volumes of patients ranging in levels of acuity
- Developed and implemented nursing care and patient education.
Staff RN
JPS Health Network
01.2006 - 01.2010
- Emergency Department
- Hired into department after working as a student nurse
- Used nursing process including assessment, prioritization, and advocating, and problem solving
- Used assessment and time management skills to care for high volumes of patients ranging in levels of acuity
- Developed and implemented nursing care and patient education.
Student Nurse
JPS Health Network
01.2004 - 01.2006
- Participated in the nursing process under the direct supervision of a registered nurse in the Emergency Department and Observation Unit
- Performed various nursing skills.
Clinical Research Coordinator
North Texas Institute For Clinical Trials
01.2001 - 01.2004
- In house quality assurance
- Participated in Investigator meetings
- Worked with contracts and study start up packages
- Recruited and screened patients for study eligibility
- Obtained Informed consent, followed protocol guidelines and regulatory procedures
- Designed and created source documents
- Carried out patient/clinic visits.
Education
Bachelor of Science in Nursing -
Western Governors University
01.2018
Associate of Applied Science in Nursing -
Tarrant County College
01.2006
Skills
- Microsoft Office
- Microsoft Teams / Zoom
- DI5 Database / Reporting
- Outlook
- Problem-Solving
- One Note and Adobe PDF editor
- EPIC / Meditech / EPOWERDOC EMR
- Multitasking
- Process Improvement
- Customer Service
- Problem Resolution
- Critical Thinking
- Organizational Skills
- Attention to Detail
- Quality Assurance
- Adept in leaning new programs and technology
Personal Information
Work Permit: Authorized to work in the US for any employer
Certification
- Currently enrolled in a Google Data Analytics course through Coursera
- CEN - Certified Emergency Nurse
- ACDIS Approved-CDI Apprentice
Timeline
Clinical Documentation Integrity Specialist
UT Southwestern Medical Center
02.2023 - Current
Trauma PI Specialist / Trauma Nurse Clinician
JPS Health Network
05.2019 - 02.2023
Nurse Educator
Complete Emergency Care
01.2019 - 05.2019
Staff RN
Cook Children's Medical Center
10.2018 - 03.2019
Staff RN / Interim ER Manager
Medical City Fort Worth
10.2017 - 10.2018
Director of Operations
Excel ER
04.2015 - 09.2017
Patient Flow Facilitator
JPS Health Network
10.2014 - 04.2015
Staff RN
Cook Children's Medical Center
10.2012 - 04.2013
Staff RN
JPS Health Network
05.2010 - 10.2014
Sexual Assault Nurse Examiner
JPS Health Network
01.2010 - 01.2012
Staff RN
Cook Children's Medical Center
01.2010 - 05.2010
Staff RN
JPS Health Network
01.2006 - 01.2010
Student Nurse
JPS Health Network
01.2004 - 01.2006
Clinical Research Coordinator
North Texas Institute For Clinical Trials
01.2001 - 01.2004
Bachelor of Science in Nursing -
Western Governors University
Associate of Applied Science in Nursing -
Tarrant County College
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