Epic
Open To Work
Theresa Farris
Clarkston,MI
Work Preference
Summary
Results-focused Clinical Documentation Integrity Specialist with Corewell Health, skilled in quality assessment and stakeholder engagement. Highly experienced with Epic and ICD-10 coding, driving significant improvements in documentation accuracy and staff productivity. Committed to optimizing patient care and outcomes.
Adept at team collaboration and flexible in adapting to changing needs. Expertise in clinical informatics and known for reliability and strong focus on achieving objectives.
Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Detail-oriented individual with exceptional communication skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
28
28
years of professional experience
Work History
Clinical Documentation Integrity Specialist
Corewell Health
09.2023 - Current
- Conducted research to identify best practices and inform project strategies.
- Championed the adoption of new software tools that streamlined workflows across multiple departments.
- Developed training materials to enhance staff proficiency and productivity.
- Evaluated customer needs and feedback to drive product and service improvements.
- Conducted regular reviews of operations and identified areas for improvement.
- Evaluated staff performance and provided coaching to address inefficiencies.
Quality Systems Coordinator
Corewell Health
06.2021 - 09.2023
- Coordinated quality assurance processes to ensure compliance with regulatory standards and internal policies.
- Executed routine audits and inspections to identify areas for improvement and ensure adherence to best practices.
- Collaborated with cross-functional teams to address non-conformities and implement corrective actions effectively.
- Maintained accurate documentation of quality metrics, procedures, and findings to support continuous improvement efforts.
- Facilitated communication between departments regarding quality issues, promoting transparency and proactive problem-solving.
- Enhanced the efficiency of quality systems by implementing standardized processes and documentation procedures.
- Validated provider performance against pre-established criteria to ensure optimal safety and best practice while minimizing health risks.
- Reduced non-conformance issues by closely monitoring key performance indicators and addressing areas of concern.
- Managed document control activities, ensuring accuracy, consistency, and accessibility of essential records for both internal and external audits.
- Generated monthly reports to compare Primary Cesarean section, Maternal Hemorrhage, and Post-operative program performance to predetermined standards.
- Monitored active and inactive department rosters and updated database to reflect employee additions and deletions.
- Increased collaboration among departments through active participation in cross-functional meetings focused on problem-solving and process improvements.
- Performed data entry tasks and verified that charts and graphs produced accurate representations of data inputs.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Clinical Informatics Specialist
Corewell Health
09.2016 - 06.2021
- Collaborated with healthcare providers to ensure accurate electronic health record (EHR) documentation and compliance.
- Analyzed clinical data to identify trends, ensuring adherence to best practices in patient safety and outcomes.
- Trained staff on new informatics tools, enhancing system utilization and improving operational efficiency.
- Increased staff efficiency by providing comprehensive training on clinical informatics systems and supporting ongoing education efforts.
- Assisted in optimizing health information systems throughout company by demonstrating advanced knowledge of clinical processes and supporting technology.
- Served as a liaison between IT department and healthcare providers, ensuring smooth integration of technology into daily practice routines without hindering productivity or compromising patient confidentiality.
- Spearheaded initiatives aimed at increasing clinician satisfaction with informatics tools through regular feedback sessions and prompt resolution of identified pain points.
- Collaborated with interdisciplinary teams to develop customized clinical decision support tools, enhancing patient safety and quality of care.
- Worked closely with subject matter experts to develop solutions and improvements for clinical systems.
- Worked with product engineering team to define clinical requirements and assist with testing.
- Consulted professional standards of care, scientific evidence and practice to evaluate health care programs.
- Used advanced health informatics knowledge and judgment to promote colleague involvement in planning, decision-making and evaluating outcomes.
- Collaborated with stakeholders to drive communication and coordination of health informatics activities and promote accountability.
- Led cross-functional teams in project initiatives to enhance clinical decision support systems and user experience.
- Supported nursing staff in adopting evidence-based practices through the design of user-friendly digital resources available at point-of-care locations.
- Implemented telemedicine solutions that expanded access to care for remote patients while maintaining high-quality standards in service delivery.
- Led the successful transition to many new EHR modules, minimizing disruption to patient care and maintaining seamless operations throughout the organization.
- Streamlined communication between healthcare teams by implementing secure messaging platforms and integrating EHRs with relevant applications.
- Liaised between providers and IT team to inform management and facilitate project completion.
Permanent Charge Nurse Maternal Child Health
Corewell Health
05.2000 - 09.2016
- Supervised nursing staff to ensure optimal patient care and adherence to protocols.
- Coordinated patient admissions, discharges, and transfers for efficient workflow.
- Guided and led all off shift staff in acute care unit while coordinating assignments and workload based on individual staff strengths and experience
- Evaluated patients' progress in treatment, communicating observations to physician on duty to maintain or adjust prescribed care. Effectively addressed rapid response situations by strategically organizing and delegating tasks
- Maximized team performance by monitoring nursing care, including patient assessment processes and treatment implementations
- Established and continuously optimized unit schedules and individual work assignments
- Trained new nurses in proper techniques, care standards, operational procedures, and safety protocols to optimize performance and safety
- Guided and led the shift staff in acute care unit and coordinated, delegated tasks, and managed all nurses and ancillary staff members
- Directed patient care activities and provided guidance and training to RNs and residents during shift while delegating assignments and providing treatment
Education
Master of Science - Nursing, Concentration in Informatics
Walden University
Minneapolis, MN11-2016
Skills
- Adept at identifying EHR deficiencies
- Outstanding adaptability
- Excellent communication
- Detail oriented accuracy
- Superior time management
- Proficient in Epic & Microsoft Suite
- Skilled in ICD-10 and HCC coding
- Flexible and Team oriented
Accomplishments
- Provided planning, testing, education, and frontline support during Epic go-lives and optimizations, including Beaker, Op-Time, Cupid, Stork, Rover, and Telehealth.
- Led system wide stakeholder group that drove enhancement and standardization initiatives. Collaboration included areas of inpatient ordersets, intra and post operative documentation for labor and delivery, Hemorrhage & Quantified blood loss, Maternal sepsis, Oxytocin administration, and Nutrition systems.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Software
Excel
PowerPoint
Microsoft Teams
Microsoft Word
Timeline
Clinical Documentation Integrity Specialist
Corewell Health
09.2023 - Current
Quality Systems Coordinator
Corewell Health
06.2021 - 09.2023
Clinical Informatics Specialist
Corewell Health
09.2016 - 06.2021
Permanent Charge Nurse Maternal Child Health
Corewell Health
05.2000 - 09.2016
Master of Science - Nursing, Concentration in Informatics
Walden University
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